About this role
At Oracle Health, we put humans at the heart of every conversation. Our mission is to create a human-centric healthcare experience powered by unified global data.
We are seeking a Customer Success Manager to oversee a portfolio of customers using Oracle Health and Oracle Fusion Cloud Applications.
The role focuses on helping customers improve adoption, realize measurable value, achieve successful renewals, and advance their clinical, operational, financial, and enterprise transformation goals.
What You Will Do
The Customer Success Manager (CSM) owns the customer experience throughout the lifecycle and acts as a trusted advisor to customer executives, business leaders, and IT teams. The CSM coordinates Oracle stakeholders to help customers maximize the value of Oracle Health and Fusion Cloud solutions, including ERP, EPM, HCM, SCM, Procurement, and Analytics, as relevant to the account.