About this role
The part time Event Merchandise and Operations Assistant will assist with merchandise setup and sales during tournaments or events, counting and restocking inventory, and helping with event setup and breakdown.
Work Hours
- Work hours vary;
- Must be available for weekend work and periodic eventing work, based on event needs.
- Must be available for Company training seminars, primarily evenings and weekends.
- Must comply with the NC Dept of Labor Work Hours Limitations
Targeted Customers Include:
- Event Potential Customers. Registrants, Vendors, Hotel Staff, etc.
- Event Special Guests
- Club Students and Families
- CCC co-workers
Duties/Responsibilities include but not limited to:
Tournament Hall Responsibilities
- Assist in the set up and breakdown of promotional events and activities, ensuring everything is ready when needed.
- Greet guests, aid with guest registrations, and inquiries, and help ensure a positive attendee experience.
- Promptly and accurately answer customer questions/concerns and elevate matters to the appropriate Tournament Administrator.
- Other duties as assigned.
Merchandise Sales and Inventory Responsibilities
- Assist customers with purchases and handle transactions accurately and effectively.
- Set up and manage merchandise displays at events.
- Track and maintain inventory, restocking as needed.
- Other duties as assigned.
Qualifications
Knowledge, Skills, and Abilities:
- Organizational, communication, and interpersonal skills.
- Commitment to accuracy and a willingness to ask for help when needed answers.
- Ability to work independently and as part of a team.
- Ability to lift and set up displays and equipment.
Education and Experience:
- Currently enrolled in Empower Internship Program at the CCC.
- Current High School Student at least 14 years of age.
- North Carolina Work Permit
- Active Participant in the Charlotte Chess Centers Empower Youth Internship
- Good customer service standards and/or related experience or training.
- Chess tournament experience is a plus.
- English language proficiency.
- Must be reliable and punctual with a reliable method of transportation
- Must live in or near Charlotte, NC.
- Clean background check
Licenses and Certifications:
- Clean background check
- Youth Employment Certification
Essential Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to move about the event space or tournaments quickly and easily.
- Demonstrate good attention to detail and perform complex tasks without error.
- Have exposure to normal office and meeting space conditions and usual office equipment such as telephone, personal computer, printer/copier, reports and files.
- Bend, stoop or squat and lift and/or push up to 50 pounds of supplies, tools, and food/beverage items frequently, and perform related physical labor as needed.
- Stand, walk, touch/handle/grasp (using hands and fingers), and reach with hands and arms frequently.
- Sit, talk, and hear frequently.
- See up close, far, and in the field of vision.
- Practice regular and punctual employee presence.
Other:
- Compensation
Hourly wages are $10/hr.
- Benefits include; flexible scheduling, complimentary CCC membership.
- The duties and skills listed above are not intended to be all-inclusive or to limit duties that may be reasonably assigned.
- This position is part-time and seasonal.
- This job description may be revised by CCC from time to time at the sole discretion of CCC.
CCC is an equal opportunity employer. We strive to build a welcoming and inclusive environment in support of each other, our partners, the diverse families and schools we represent, and in the communities where we live and serve. We invite all to join us as we learn, empower and play together.