Operations Manager

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?
Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. 
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third-party logistics (3PL) provider offering customized supply chain solutions across North America. Through experienced leadership, proven operational processes, and advanced technology, LINC delivers warehousing, transportation, inventory management, sequencing, and value-added logistics services for some of the world's largest manufacturers.

This position is based in Flint, Michigan , supporting General Motors operations . The facility provides warehousing, inventory management, sequencing, material flow, and production support services that are critical to maintaining customer production schedules and operational performance.

Key Responsibilities

- Lead and oversee daily warehouse operations, including inventory management, sequencing, material flow, shipping, receiving, and production support activities for General Motors operations.
- Supervise, coach, and develop supervisors and hourly employees while ensuring appropriate staffing levels are maintained.
- Monitor productivity, quality, inventory accuracy, attendance, and safety performance to meet customer and company expectations.
- Build and maintain strong customer relationships through proactive communication and responsive operational support.
- Drive continuous improvement initiatives focused on operational efficiency, process standardization, and cost reduction.
- Analyze operational metrics and performance data to identify trends, address issues, and improve results.
- Ensure compliance with customer requirements, company policies, and all safety standards and procedures.
- Investigate operational challenges, determine root causes, and implement corrective actions.
- Partner with Human Resources, Maintenance, Engineering, and customer teams to support business objectives.
- Prepare, review, and communicate operational reports, staffing plans, and key performance indicators.
- Support new business opportunities, customer launches, and operational growth initiatives.
- Promote a culture of accountability, teamwork, safety, and continuous improvement.

Qualifications

- Bachelor's degree in Logistics, Supply Chain Management, Business, Operations Management, or a related field preferred. Equivalent experience will be considered.
- 3-5 years of leadership experience within a warehouse, manufacturing, automotive, logistics, distribution, or 3PL environment.
- Demonstrated experience leading large teams in a fast-paced operation.
- Strong leadership, communication, organizational, and employee development skills.
- Experience managing customer relationships and delivering high levels of service.
- Proficiency with Microsoft Office, Warehouse Management Systems (WMS), inventory systems, and operational reporting tools.
- Strong analytical, problem-solving, and decision-making abilities.
- Experience working with KPIs, labor planning, inventory accuracy, productivity, and quality metrics.
- Ability to manage multiple priorities while maintaining a strong focus on safety and execution.
- Flexibility to support business needs outside of normal operating hours when required.