About this role
Responsibilities & Key Deliverables
Purpose of the Role
To develop and establish comprehensive vehicle repair and maintenance processes, special tools, workshop tools & equipment and labour time operation standards. Ensure all repair engineering deliverables are developed, validated, documented and made available to dealer networks prior to new product launches.
Key Responsibilities
- Develop end-to-end repair and maintenance procedures for new vehicle programs across all aggregates and systems.
- Create, validate and release Repair Manuals, Maintenance Manuals and Torque Manuals.
- Identify, design, develop and validate special service tools required for vehicle maintenance, repair and overhaul activities.
- Evaluate, specify, and recommend workshop tools and equipment for dealer workshop operations.
- Conduct repair time studies to establish standard labour operation times.
- Create digital learning content for maintenance & critical repair procedures and technical animations, videos that impact workshop productivity.
- Support on aggregate overhauling, repair methodologies and workshop best practices to internal stakeholders and dealer personnel.
- Benchmark industry best practices and incorporate innovative repair methodologies and service solutions.
Preferred Industries
Automobile
## Education Qualification
Bachelor of Engineering (B.E.) or Diploma in Mechanical, Automobile, Mechatronics, or related Engineering disciplines with Good communication and technical documentation skills.
General Experience
7- 10 years
Critical Experience
Technical Competencies
- Strong expertise in automotive systems, vehicle architecture, and aggregate functionality.
- Comprehensive understanding of dealership workshop processes, service operations and repair workflows.
- Hands-on experience in vehicle maintenance, repair, diagnostics and aggregate overhauling.
- Proficiency in technical authoring and documentation tools such as Arbortext, CATIA and related engineering software.
- Strong technical writing skills for preparation of service and repair literature.
- Familiarity with time study techniques, workshop productivity improvement and service engineering practices.
- Excellent interpersonal, stakeholder management and cross-functional collaboration skills.