About this role

This role is for one of our clients

Industry: Technology, Information and Internet
Seniority level: Associate level

We are looking for a high-ownership Chief of Staff, Office of the CEO to work closely with the Co-Founder & CEO across the company's most critical priorities. This is an operating and execution-focused role for someone who can take ambiguous objectives, create structure, coordinate stakeholders, identify blockers, and drive initiatives through to completion.
The Chief of Staff will work across Product, Engineering, AI/ML, Partnerships, Operations, Institutional Engagements, Strategic Initiatives, and special projects. The expectation is to understand what matters, create clarity, drive execution, and consistently close the loop.

Location: Hyderabad | Work Mode: Full-time, Work from Office | Reporting to: Co-Founder & CEO | Experience: 2–10 years

Key Responsibilities
1. Quality Strategy & Leadership
Own end-to-end QA strategy across B2B authentication systems and consumer applications
Define testing standards, release governance and risk-based testing frameworks
Establish automation-first QA practices
Create structured regression, performance and security testing pipelines
Collaborate with engineering and DevOps to ensure quality at every stage of the SDLC
Lead QA planning, risk assessment and production sign-offs
2. Functional & API Testing (Authentication Systems)
Design and execute comprehensive test cases for multi-factor authentication workflows, OTP validation flows, JWT / OAuth-based authentication, session lifecycle & token expiry, and role-based access control (RBAC)
Perform API validation using Postman / REST Assured
Validate edge cases including retry logic, rate limiting and lockout mechanisms
Ensure cross-device, cross-browser and cross-environment reliability
3. Automation Engineering & CI/CD Integration
Design and maintain scalable automation frameworks
Implement UI automation using Playwright / Selenium / Cypress
Build API automation pipelines
Integrate automated test suites within CI/CD pipelines (Jenkins / GitHub Actions / GitLab CI)
Ensure high regression coverage for critical authentication flows
4. Performance & Load Engineering
Design load testing strategies for high-volume authentication traffic
Simulate concurrent login bursts, token generation spikes and OTP validation surges
Use tools such as JMeter / k6 / Gatling
Identify system bottlenecks and optimise for scalability
Validate system behaviour under peak stress conditions
5. Enterprise Observability & APM Monitoring
Collaborate with DevOps to implement enterprise-grade APM and observability tools (Dynatrace, AppDynamics, Datadog, New Relic)
Monitor authentication latency, error rates, API response times and infrastructure health
Define SLAs and SLOs aligned with banking-grade expectations
Implement alerting mechanisms for anomaly detection and traffic spikes
Support distributed tracing and root cause analysis
6. Security Testing & Compliance Readiness
Conduct vulnerability validation and security testing
Use tools such as OWASP ZAP / Burp Suite / SonarQube
Validate encryption, token integrity, brute-force protection and injection prevention
Ensure readiness for fintech and banking compliance standards
Maintain structured defect logs and audit documentation
Required Technical Skills
Core QA & Testing Expertise
Strong understanding of SDLC & STLC
Risk-based and regression testing methodologies
Experience in API-first testing environments
Strong test documentation and traceability practices
Authentication & API Systems
Experience testing OAuth 2.0, JWT and secure session handling
Strong API testing knowledge
Understanding of rate limiting, encryption basics and secure API design
Automation & Performance
Experience with Selenium / Playwright / Cypress
Experience with JMeter / k6
CI/CD pipeline integration knowledge
Observability & Monitoring
Experience working with enterprise-grade APM tools (Dynatrace, AppDynamics, Datadog or equivalent)
Understanding of distributed tracing and SLA monitoring
Log analysis and incident response support
Professional Qualifications
2+ years of QA or quality engineering experience
Experience in fintech, banking, SaaS or security platforms preferred
Proven experience working on production-grade systems
Strong analytical and independent problem-solving ability
Experience leading QA initiatives or mentoring team members preferred
What We Are Looking For
Someone who treats quality as critical infrastructure, not an afterthought
Strong ownership mindset with security-first thinking
Ability to balance speed, stability and compliance
Experience working in high-trust, high-accountability environments
Passion for building enterprise-ready, audit-grade systems

Good-to-have skills
Test Automation, API Testing, Performance Testing