About this role
Job Purpose
The HR Specialist is a key member of the regional APAC & ME People & Culture Shared Services team and is responsible for the region/country employee life cycle HR administration
Job Description
- Responsible for the region/country’s employee life cycle operational deliverables within P&C Shared Services scope including but not limited to Payroll, Employee Data management, Onboarding, Leave and Benefits administration.
- Ensure accurate and timely payroll processing in compliance with local legislations and internal policies, processes, and procedures.
- Ensure employee data accuracy, integrity and timeliness in HR systems.
- Contribute to the on-going development of the HR knowledge base as the focal point to help employees quickly and easily find answers their questions via self-service.
- Maintain and upkeep employee files
- Interface between local HR and Global Business Service (GBS) in delivering quality and timely HR services according to SLAs defined.
- Proactively identify areas of improvement across HR processes in partnership with local HRBPs, COEs, Global Business Service (GBS) and other stakeholders
- Participate or lead in country specific / regional /global projects, providing country specific knowledge/process as valuable input for the project
- Performs other related duties as assigned.
- Support the OneERP program team in the implementation and stabilization of HR-related processes and system enhancements.
- Participate in business requirement gathering sessions and provide operational input to ensure system solutions align with business needs.
- Act as a liaison between HR Operations, Payroll, Global Mobility, and project stakeholders throughout the transformation lifecycle.
- Assist in process mapping, documentation, and validation of current and future-state HR processes.
- Coordinate and execute User Acceptance Testing (UAT) activities for HR and payroll-related system changes.
- Document testing outcomes, identify defects, and work with project teams to resolve issues prior to production deployment.
- Ensure business sign-off is obtained following successful testing completion.
- Support data cleansing exercises and reconciliation activities during system deployment and transition phases.
- Monitor data integrity and escalate discrepancies for timely resolution
- Provide hypercare support following implementation to ensure smooth operational transition.
- Track, investigate, and coordinate resolution of system-related issues raised by business users.
Work closely with functional and technical teams to identify continuous improvement opportunities.
You are meant for this job if:
- Bachelor’s degree holder in Human Resources or related fields.
- Minimum of 3 to 5 years of relevant experience handling full spectrum of HR admin activities, preferably in a regional Outsourcing/Shared Service environment
- Strong understanding of HR Operations, Payroll, and Employee Lifecycle processes.
- Experience and knowledge in data management, local payroll processes and statutory regulations.
- Able to think globally and act locally.
- Customer focused mindset, high sense of ownership and ability to work independently and to handle multiple, competing priorities.
- Good organization and time management skills.
- Knowledge in basic accounting concepts, principles, and SOX compliance is an advantage.
- Excellent communication skills in English.
- Ability to effectively manage multiple stakeholders and work in a project-oriented environment.
- Experience in SAP HR/SuccessFactors system is a plus.
Skills
Report Generation Resource Allocation Task Prioritization Business Communication Team Building