About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.
At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.
Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.
What you will have an opportunity to do:
Our Property:
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
• Be Authentic
• Practice Humility
• Cultivate Teamwork
• Value Time
• Be Trustworthy
We offer a very competitive salary and generous benefits including:
• Medical, Dental, Vision Plans
• Paid Life Insurance
• Short- and Long-Term Disability
• Paid Time Off & Holidays
• 401(k) with Company Match
• Commuter and Company-paid Toll Programs
Complimentary Daily Shift Meal
POSITION OVERVIEW
South Seas Resort is seeking an experienced and passionate Sous Chef for Redfish Grill to support daily culinary operations and deliver exceptional dining experiences in one of the resort's signature dining venues.
The Sous Chef will work closely with the Executive Chef and culinary leadership team to oversee kitchen operations, maintain food quality and presentation standards, manage food costs, and lead culinary team members in a fast-paced, upscale resort environment.
The ideal candidate is a hands-on culinary leader with a strong background in upscale restaurant operations, seafood preparation, kitchen management, and team development. This individual must demonstrate creativity, attention to detail, strong organizational skills, and a commitment to delivering consistent, high-quality cuisine while maintaining exceptional standards of cleanliness, food safety, and service.
ESSENTIAL DUTIES & RESPONSIBILITIES
Culinary Operations & Food Quality
- Oversee daily kitchen operations for Redfish Grill, ensuring efficient food preparation, production, and service.
- Assist the Executive Chef in executing menus, daily specials, seasonal offerings, and culinary initiatives.
- Maintain consistent food quality, flavor, portion sizes, presentation, and recipe standards.
- Supervise food preparation and cooking techniques to ensure adherence to established culinary standards.
- Demonstrate strong knowledge of seafood preparation, proteins, sauces, and contemporary culinary techniques.
- Ensure timely execution of food orders while maintaining quality during high-volume dining periods.
- Monitor food production, preparation, and plating to ensure exceptional guest dining experiences.
- Collaborate with restaurant management and front-of-house leadership to ensure seamless service and guest satisfaction.
- Assist with special events, private dining experiences, and resort culinary functions as needed.
Leadership & Team Development
- Supervise, train, coach, and develop culinary team members, including line cooks, prep cooks, and kitchen support staff.
- Provide hands-on leadership during daily operations, including peak service periods.
- Assist with scheduling, staffing levels, and daily work assignments based on business demands.
- Foster a positive, professional, and team-oriented kitchen environment.
- Ensure culinary team members understand and consistently follow recipes, preparation methods, and presentation standards.
- Support onboarding, training, performance management, and ongoing development of culinary staff.
- Lead by example, demonstrating professionalism, accountability, and a strong commitment to culinary excellence.
Kitchen Management & Cost Controls
- Assist with food ordering, inventory management, product rotation, and proper storage procedures.
- Monitor food costs, portion control, waste reduction, and overall kitchen efficiency.
- Support purchasing and vendor coordination to maintain product quality and availability.
- Ensure proper receiving, labeling, storage, and handling of all food products.
- Maintain appropriate inventory levels while minimizing waste and controlling expenses.
- Assist in achieving departmental financial goals through effective labor and food cost management.
Food Safety & Sanitation
- Ensure compliance with all food safety, sanitation, and health department regulations.
- Maintain a clean, safe, organized, and efficient kitchen environment.
- Enforce proper food handling, temperature controls, labeling, and storage procedures.
- Ensure kitchen equipment is properly maintained, cleaned, and operated safely.
- Conduct regular inspections of kitchen workstations, storage areas, and equipment.
- Maintain compliance with resort standards and applicable local, state, and federal regulations.
What are we looking for?
Qualifications & Experience
- Minimum of 3–5 years of progressive culinary experience in an upscale restaurant, luxury resort, hotel, or comparable high-volume dining environment.
- Valid Drivers License, MVR screening is required.
- Ability to pass background screening.
- Previous experience as a Sous Chef, Junior Sous Chef, or strong culinary supervisory leader preferred.
- Culinary degree or formal culinary training preferred; equivalent professional experience considered.
- Strong knowledge of seafood preparation, contemporary American cuisine, and upscale restaurant dining.
- Demonstrated ability to lead culinary teams in a fast-paced, high-volume kitchen.
- Experience with menu execution, food costing, inventory management, purchasing, and labor controls.
- Strong understanding of food safety, sanitation, and kitchen operating procedures.
- ServSafe Food Protection Manager Certification preferred or ability to obtain certification.
- Excellent communication, organizational, problem-solving, and leadership skills.
- Ability to work collaboratively with culinary leadership and front-of-house management.
- Strong attention to detail and commitment to consistency, quality, and guest satisfaction.
Work Schedule & Physical Requirements
- Must have flexible availability, including evenings, weekends, and holidays, based on operational needs.
- Ability to work extended hours during peak business periods and special events.
- Must be able to stand and walk for extended periods.
- Ability to lift, carry, push, or pull up to 50 pounds.
- Ability to work in a commercial kitchen environment with exposure to heat, cold, and varying temperatures.
- Must be comfortable working in a fast-paced, physically demanding culinary environment.
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In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.
As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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