About this role
The Library Assistant is responsible for providing excellent customer service to the Southeastern community in three public service areas of the library: Circulation, Floor, and Reference.
- Staffs the Circulation Desk by welcoming patrons in a friendly manner, assisting patrons with circulation functions, and engaging with patrons in a winsome manner.
- Maintains the circulating and reference library collections by shelving, straightening, and shelf reading.
- Assists patrons at the Reference Desk by guiding them with research, teaching them how to use library resources, and helping them locate helpful research materials.
Qualifications
Required:
- This position is restricted to current SEBTS students and spouses of SEBTS students
- Excellent interpersonal and communication skills
- Excellent customer service skills
- Ability to work well as a team
Preferred:
- One year library/customer service experience
- Basic computer knowledge (eg. Microsoft Word)
- Strong organizational skills and attention to detail
Desired:
- Knowledge of basic research skills
- Ability to relate well to people in stressful situations