Library Assistant

Palmer College of Chiropractic is looking for a Library Assistant!

The hours for this positions are expected to be Tuesday – Saturday 7:00 – 3:30 PM; Saturday 8:30 – 5pm

The Library Assistants role is to greet and assist library patrons. Library Assistants are responsible for a variety of assigned tasks and projects supporting the Public Services, Technical Services, Special Collections & Archives departments within the library.

ORGANIZATIONAL RELATIONSHIPS

- Responsible to the assigned administrator and has a support responsibility to all other departments and college/university personnel as necessary.

- Responsible for the supervision of work study students as assigned.

SPECIFIC DUTIES AND RESPONSIBILITIES

- Open and/or close the library.

- Provide excellent customer service to library patrons.

- Perform Circulation Desk procedures, such as checking books in/out and finding books for patrons.

- Answer directional questions and refer patrons to appropriate personnel.

- Refer reference questions and literature searches to librarians.

- Answer the phones, route calls, check voicemails.

- Troubleshoot student printing/computer problems.

- Perform various straightening, facing, shifting, and shelving of library materials.

- Search shelves for missing/overdue items.

- Check and fill printers, staplers, etc.

- Supervise Student Assistants.

- Perform various clerical and data entry tasks as needed.

- Perform other duties as assigned.

##

KNOWLEDGE, SKILLS, AND ABILITIES

- Ability to perform assigned duties with time pressures and frequent interruptions.

- Ability to maintain multiple projects at one time.

- Ability to utilize general office equipment and other necessary equipment.

- Ability to utilize personal computer and various software packages, including Library based software.

- Ability to analyze and resolve difficult problems.

- Ability to work independently and autonomously.

- Ability to calculate and analyze numerical data.

- Ability to lift and carry a minimum of 25 pounds.

- Ability to communicate effectively both verbally and in writing.

- Ability to sit and use computer workstation for extended periods of time.

- Ability to work various hours as job requires.

Qualifications

EDUCATION AND EXPERIENCE

- Associate degree or equivalent; one-year related experience and/or training; or equivalent combination of education and experience. Demonstrated customer service skills

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

- Performs sedentary to light work in a ventilated, lighted, and temperature controlled office setting.

- Frequent need to stand, stoop, walk, sit, lift light objects (up to 25 pounds) and perform other similar actions during the workday.