About this role
### Salary
The national salary range is £57,398 - £63,139, London salary range is £60,518 - £68,357. Your salary will be dependent on your base location
Job description
Please note this role is a non-operational role.
Extensive travel is required for this role.
Overview of the job
The Health, Social Care and Substance Misuse Services Team is a part of the Rehabilitation Services Group (RSG) in HMPPS. RSG is responsible for coordinating both the reform and delivery of key offender-facing services which save and change lives in custody, the community and through the prison gate. Its services cover learning and skills, benefits and debt, employment, physical and mental health, substance misuse, personality disorder and social care. These services aim to improve the physical, economic, social developmental, emotional and psychological wellbeing of those in our system in order to improve decency, life-chances, safety, public protection and reduce the risk of reoffending.
Improving the health, social care and substance misuse outcomes for offenders are central to HMPPS core purposes of delivering the sentences and orders of the courts and in delivering safe and decent custody while protecting the public and reducing reoffending.
The Health, Social Care and Substance Misuse Services Team provides and facilitates the provision of subject matter expertise and partnership support on physical health, mental health, public health, substance misuse and social care to the whole HMPPS system across custody and community settings. It drives and supports the operational implementation of national priorities, identifying impacts requirements and opportunities, and promoting collaboration. It manages national and regional level relationships with health and social care partners on behalf of the Agency and continuously builds HMPPS capability to work in partnership.
The purpose of the job is to support the alignment and system integration of justice and health and care services along the whole criminal justice pathway in order to improve health, social care and criminal justice outcomes, public value and to reduce the risk of reoffending.
The post will work to the Senior Manager and according to their thematic portfolio providing assurance of delivery of HMPPS systems processes and specifications. There will be a focus on developing key systems and processes via collaborative working with internal business groups and partner agencies. This will require ongoing assurance activity and engagement with partners at all levels including the new prison groups for the embedding of health social care and substance misuse policy directives.
As a subject matter expert they provide guidance and support for Governors and Health Commissioners, partners and other agencies. Expert in the delivery of projects and developing organisational capability through the coaching and development of operational staff. Providing assurance for the implementation of policy as it relates to the health, social care and substance misuse agenda. Providing recommendations for corrective action and feedback to senior management via agreed reporting metrics.
Summary
The role requires the post holder to support the delivery of work and development of subject matter expertise according to designated national thematic responsibilities. There will be considerable emphasis within this post on systems and processes at the operational level which support delivery of guidance and policy. For example the objectives and deliverables set out in the National Partnership Agreement and those contained in the National Drug Strategy. The post holder will also contribute to and support the work of other thematic leads via a “matrix management” approach.
The post holder will work on various custody and community initiatives in response to legislation, partnership, policy or delivery initiatives and providing advice to senior management, internal and external organisations. This will require supporting Ministerial casework providing an input to written briefings on issues of health, social care and substance misuse. For example work delivered concerning the drug recovery prison programme.
The job holder will work to the Health, Social Care and Substance Misuse Services Senior Manager, ensuring the needs of offenders are met and outcomes are maximised and in particular they will be required to:
• Support and facilitate collaborative commissioning and joint working between Governors, prison Groups, NHS England, PHE, local authorities and service providers so that men and women in our care have their health and social care needs identified and subsequently met and outcomes are achieved as individuals move through the system.
• Continuously support work with other HMPPS Directorates to build system and process capabilities and to implement and assure their operation.
• Support the development of both a ‘whole prison’ and a ‘whole system’ approach to achieving outcomes for men and women in our care, including early identification, prevention and intervention.
• Facilitate and assure equity of access to treatment and care provision and ensure that there is awareness of and signposting to relevant services, as appropriate.
• Work in partnership to identify, manage and mitigate risk.
• The role will support the development of co-ordinated health recovery and care pathways and advise and support providers of probation services around issues of health, social care and substance misuse services, including testing requirements.
• The role provides expert technical support and advice as well as hands on help and support to these providers helping to resolve service delivery problems between providers and stakeholders.
As the post is delivered in a dynamic and changing working environment it is anticipated that further accountabilities and responsibilities will arise, as a result of broader changes in the system.
The post holder may be required to provide an on-call advice and communications service outside normal working hours.
Responsibilities, Activities and Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
• Hold a portfolio of thematic subject matter expertise related to health and wellbeing, social care and substance misuse delivery for example, mental health or psychoactive substances.
• Oversee in support of the senior manager a portfolio of internal/external stakeholder relationships to support and facilitate co-commissioning and joint working with partner agencies and service providers.
• Must have a good knowledge of alcohol treatment, interventions and policy, the evidence base and emerging best practice; previous experience or knowledge of operational delivery in prisons and probation and the ability to work effectively within MoJ, DHSC and NHS commissioning environments.
• Develop the capability of prison governors to collaboratively commission with partner agencies to deliver effective, evidence based services to improve health and justice outcomes.
• Provide technical expertise and local knowledge for the delivery of a programme of assurance as determined by the operational and system assurance group.
• Support local and regional subject matter delivery groups including local delivery boards, suicide/self-harm working groups, etc.
• Deliver, as required, Project Work reporting to Health, Social Care and Substance Misuse Services Senior Manager/SRO.
• Contribute to the design of, and assure the provision and delivery of the continuity of care which supports health, social care and substance misuse outcomes.
• Ensure our business is driven by data and evidence.
• Facilitate effective communications and exchange of information between commissioners and providers engaged in the enabling and provision of health, social care and substance misuse services.
• Support the effective operational delivery of policy around offender health, social care and substance misuse.
• Support the Health, Social Care and Substance Misuse Services Senior Manager in providing strategic technical assistance in relation to HMPPS/MoJ contracts which enable health and social care delivery. Engaging at a local level to identify health, social care and substance misuse needs to inform continuous improvement and planning of services and to identify and manage risk.
• Contribute to the development of shared evidence base of effective practice and lessons learnt and facilitate practice sharing at regional and local levels. • Provide data and background in support of the Health, Social Care and Substance Misuse Services Senior Manager to deliver ministerial briefing, Parliamentary Questions and other key briefing and reporting on health and care for offenders.
• Ensure the system pays particular attention to those with protected characteristics.
• Manage permanent or temporary staff as required.
• Undertake continuous professional development relevant to the role and portfolio and contribute to the learning and development of the team as a whole.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.
Behaviours
• Changing and Improving
• Working Together
• Managing a Quality Service
• Delivering at Pace
Ability
• Good stakeholder management, influencing and networking skills.
• Strong written and oral communication skills. Able to interpret and communicate complex information including evidence.
Experience
• Demonstrable knowledge and experience of achieving substance misuse recovery and/or mental health and/or health, social care and wellbeing outcomes for people in the criminal justice system.
• Practical and professional experience of working across complex stakeholder groups and Other Government Departments including representing the Agency at senior levels up to and including NHSE commissioners, prison governors and senior PHE managers.
• Experience of working with senior officials in different departments and understanding of the implications of working with Devolved functions and administrations.
• Good experience of managing change and/or managing projects through periods of change.
• Good experience of problems solving complex issues, drawing on a wide variety of information sources including evidence based practice and where necessary commissioning activity to address knowledge gaps.
• Technical and professional understanding of health and social care policy making and commissioning arrangements including impacts of wider determinants of health on public protection and reducing reoffending
• Matrix management experience.
Technical
• Good experience of project management including benefits realisation and where possible relevant professional qualifications such as Prince 2, MSP or equivalents.
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.
The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.
Benefits
Annual Leave
-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.
Bank, Public and Privilege Holidays
-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment
Pension
-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.
Work Life Balance
HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ
Season Ticket Advance
-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work
Childcare Vouchers
For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers
Training
HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes
-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts
-All staff receive security and diversity training and an individual induction programme into their new roles
Eligibility
-All candidates are subject to security and identity checks prior to taking up post
-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS
-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected] (mailto:[email protected]) );
- To Ministry of Justice Resourcing team ( [email protected] (mailto:[email protected]) );
- To the Civil Service Commission (details available here (https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/) )
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos .
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
A Great Place to Work for Veterans
The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
Civil Service Nationality Rules
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families (https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fsettled-status-eu-citizens-families&data=05%7C01%7Cchristopher.jeffery%40soprasteria.com%7C8a2293860362402c15da08dbf4cff146%7C8b87af7d86474dc78df45f69a2011bb5%7C0%7C0%7C638372946312587803%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=s%2BxUsev%2BGeeK%2FLgTUjpjfTJu%2FjpKQZ%2BQPJXNduvik3Q%3D&reserved=0)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules
Reserve list
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Contact Information
MoJ:
If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [email protected]
Please quote the job reference 23200
HMPPS
If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [email protected]
Please quote the job reference 23200
A sift based on the lead behaviour, Managing a Quality Service, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here (https://www.gov.uk/government/publications/success-profiles/success-profiles-strengths).
Use of Artificial Intelligence (Al)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.