Sr. Manager, Business Operations

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The Department of UMHC Sylvester Perioperative Services is currently seeking a full-time Sr. Business Manager to work in Miami.

The Senior Manager of Business Operations for UMHC Sylvester Perioperative Services (Surgery, Anesthesia, PACU, Pain Management, and MOHS) will be responsible for, but not limited to, averse the budget development, expense tracking and charge reconciliation, productivity, vendor and supply management and room utilization.

Coordinate Perioperative Services business operations to include Leadership Team, Physicians, 
Supply Chain and vendors. Performs a key role in the procurement of capital equipment. Develops tactical and strategic tools to support UMHC Sylvester financial, quality, productivity, 
operational efficiency, and market share goals.  Establish consistent business operations 
practices. Performs other duties and responsibilities as assigned.

CORE JOB FUNCTIONS

1.   Operational Functions
•     Maintain and update OpTime preference card library in coordination with Clinical Specialty 
Nurse Leaders. Evaluate preference card utilization and accuracy.
•    Maintain and track implants and consignment items for all services including tissue, mammary 
implants, orthopedic implants and borrow/loan inventory with area facilities.
•    Establish and maintain tissue tracking and regulatory compliance for specialty equipment.
•     Verify daily charge reconciliation.
•     Assure standards of operation of the department are compliant as set by regulatory and 
licensing agencies, i.e. JC, OSHA, AHCA and State Department of Health.
•    Ensure compliance with purchasing policies and procedures, ethical practices, Code of Conduct 
and adherence to relevant laws and regulations.

2.   Finance/Budgeting
•    Develops, implements and monitors department goals using operational and financial 
information.
•    Review and report financial performance of Perioperative Services with leadership team.
•    Identify variances in monthly operating expense in EPSi.
•    Partner with finance to prepare budget for medical supplies, case volume, and other key 
financial statistics.
•    Develop and maintain a system to manage vendor communication for coding verification and 
internal communications regarding charge master maintenance.
•    Maintain sufficient knowledge of the Perioperative Services Information System (OpTime) and 
the Material Management Information System (McKesson) to provide leadership and direction to manage 
expense activities.
•    Develops ad-hoc or regular reports depicting surgical operations, anticipating and 
recommending solutions.

3.   Capital/Equipment Management
•     Lead projects related to the acquisition, utilization and distribution of equipment, work 
redesign and reengineering.
•    Collaborate with Office of Supply Chain to identify vendors, to evaluate quotes, submit 
capital request to senior leadership.
•     Arrange product/equipment evaluations process, loaners, recalls and related training 
functions.
•    Identify storage solutions for equipment and supplies.

Department Specific Functions

4.   Team Development
•    Supervise Surgical Services Materials Management Clerks.
•    Identify and implement processes to improve billing workflow. Responsible for goal setting, 
mentoring, and supporting their daily workflow.
•    Provide standing business operations report at Operating Room Committee meeting.
•    Present high-level operational issues and process improvement opportunities at monthly 
Surgical Services Leadership meeting.

5.   Surgical Scheduling Analysis
•    Matrix supervision of Surgical Schedulers to evaluate upcoming OR schedule for resource 
constraints.
•    Critically evaluates information gathered from multiple sources, reconciles conflicts, and 
formulates meaningful recommendations and strategies
•    Proactively communicates and collaborates with external and internal UMHC Sylvester 
Perioperative Services members to analyze information needs and functional requirements
•    Analyze data to identify patterns, trends, and answers to surgical operational and business 
needs.  Meets on regular basis with Director of Surgery and Medical Director of Surgery to review 
data and implement changes.
•    Oversee effective and efficient set-up and maintenance of all surgical blocks and filling open 
schedule slots for all surgical faculty, fellows and residents.
•    Conduct ROI analysis on initiatives and strategies developed.
•    Monitor monthly budget for the department; provides input regarding material and equipment 
needed
•    Share reporting/analytic best practices and insights with clients and colleagues through 
communications, formal meetings, and presentations.
•    Develop and reviews processes and business planning methodologies to promote consistency and 
accountability and maximize operational efficiencies Perioperative Services.
•    Determine schedule reporting needs, gathers information, evaluates output requirements and 
formats.
•    Facilitate cancelled surgery notifications processed in a timely manner according to policies 
and procedures.
•    Meet on a regular basis with the Medical Director of Surgery and Director of Surgery to review 
and resolve surgical scheduling issues.  Project specific simultaneous resource needs per 
determined time frames.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to 
include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:
Bachelor's degree in related field preferred but not required.

Experience:
Five years of work-related experience in a business management role.

Knowledge, Skills and Attitudes:

1.   Excellent interpersonal skills.
2.   Ability to supervise multiple tasks simultaneously.
3.   Good listening skills.
4.   Proficient in computer software (Word, Excel, PowerPoint, EMR).
5.   Excellent organizational and communicative skills.
6.   Sound judgment, professional presence, creativity, teamwork and confidentiality.
7.   Internet proficiency.
8.   Spreadsheet knowledge and composition.
9.   Knowledge of budget development.
10. Ability to generate innovative ideas and think creatively.
11. Ability to supervise junior staff.
12. Overall knowledge of surgical/procedural cases and preference cards.
13. Proficient in the processing of purchase requisitions.
14. Astute in electronic documentation systems
15. Background in Materials Management/Supply chain coordination
16. Inventory control principles:
a.   Establishment of a physical inventory control departments to encompass all related inventory 
functions.
b.   Establishment of training programs to develop optimum capability for the conduct of inventory.
c.   Establishment and maintenance of accurate stock location records.
d.   Accomplishment of all directed physical inventories.
e.   Adequate control over any movement of supplies and or items undergoing inventory.
f.    Accomplishment of required research prior to adjustment actions.
g.   Isolation of causes of potential and actual discrepancies. Initiation of corrective action to 
prevent recurrence.
17. Basic knowledge of surgical/procedural supplies, instruments and equipment required by various 
specialties.
18. Implant/Tissue Management
a.   Procurement
b.   Receipt/delivery
c.   Storage
d.   Distribution
e.   Log/Track/Inventory
f.    Documentation/Record Keeping

PHYSICAL REQUIREMENTS/

WORKING ENVIRONMENT

The following sections capture the physical demands and working environment that are required  for 
this job. Reasonable accommodations may be made to enable individuals with disabilities to perform 
the essential functions.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:
Full time

Employee Type:
Staff