About this role
Join Our Team: Business Development Center (BDC) Representative
Location: GAINESVILLE NISSAN
Position Type: Full-Time
We are a fast-growing, high-energy team dedicated to providing seamless experience for our customers. We are looking to add a BDC/CSI Representative to act as the primary point of contact for our incoming digital and phone inquiries.
What Youll Do (Responsibilities)
As a BDC.CSI Representative, you are the voice of our company. You will manage the sales pipeline by turning leads into scheduled appointments.
- Lead Management: Promptly respond to inbound internet leads, emails, texts, and phone inquiries.
- Outbound Outreach: Follow up with existing customers, past inquiries, and cold/warm leads to uncover new opportunities.
- Appointment Setting: Guide prospects through their initial questions and schedule high-quality appointments for our sales team.
- CRM Maintenance: Accurately log all customer interactions, notes, and follow-up schedules in our database.
- Product Knowledge: Stay up to date on our latest inventory, promotions, and services to confidently answer customer questions.
We offer
- Competitive Pay: Steady hourly base pay plus an aggressive, uncapped bonus structure based on appointments set and shows.
- Comprehensive Benefits: Medical, dental, and vision insurance 401k
- Paid Time Off: Paid vacation and holidays.