About this role
The Director of System Revenue Cycle leads the organization’s registration, and admitting operations, ensuring a high-quality patient experience while optimizing financial performance. Provides strategic and operational leadership for registration accuracy, insurance verification, authorization, scheduling, financial clearance, and regulatory compliance. Partners closely with Revenue Cycle, clinical, and operational leaders to improve front-end revenue cycle performance, reduce denials, and strengthen point-of-service collections.
Key responsibilities:
- Lead registration and admitting operations across the organization.
- Optimize workflows, staffing, productivity, and service standards.
- Ensure accurate demographics, insurance, eligibility, authorizations, and financial clearance.
- Drive improvements in point-of-service collections and front-end revenue capture.
- Reduce registration-related denials and downstream revenue cycle issues.
- Develop performance metrics, accountability, and continuous-improvement initiatives.
- Partner with clinical and administrative leaders to enhance the patient experience.
- Bachelor's Degree (BA or BS) with emphasis in Business Administration and/or Healthcare required. Master's Degree preferred.
- 10+ years of experience in healthcare Revenue Cycle setting (i.e. registration, financial clearance, billing, etc) with at least 10 years of management experience
- At least 1 year director level over multiple facilities/units or equivalent business experience.