About this role
Senior Logistics Specialist
About the Role
We're hiring a Senior Logistics Specialist to manage complex domestic and international shipments. You'll be the team's go-to expert on export carriers, freight forwarders, customs brokers, and trade compliance. You'll solve escalated shipping problems, identify cost savings, and help improve our logistics operations.
This is a senior individual-contributor role. You'll share your expertise across the business, train and support team members in logistics and other departments, lead improvement projects, and support day-to-day operations.
Key Responsibilities
Trade Compliance
- Serve as the company's trade compliance specialist for imports and exports.
- Assign and maintain HTS classifications and Schedule B numbers for exports.
- Manage Free Trade Agreement programs, including USMCA, Korea FTA, and Morocco FTA. Determine eligibility, collect supplier certificates, and claim preferential duty rates.
- Conduct denied party screening for customers, suppliers, and freight partners, resolving potential matches.
- Oversee EEI filings and review customs entries for accuracy.
- Maintain compliance records and support audits.
International Freight and Documentation
- Review import and export documentation for accuracy before shipments move.
- Coordinate with freight forwarders and customs brokers on bookings, customs clearance, and duty-related questions.
- Advise Sales and Customer Service on Incoterms and international shipping lead times.
Complex and High-Priority Shipments
- Plan and manage complex shipments, including oversized and project cargo, expedited freight, and multi-leg international moves.
- Determine optimal transportation modes and routes for domestic freight (LTL, truckload, parcel, intermodal) and international freight (ocean FCL/LCL and air).
- Independently resolve escalated shipping issues, including major delays, customs holds, and damaged freight.
Carrier and Vendor Relationships
- Serve as a primary point of contact for carriers, freight forwarders, and customs brokers.
- Support freight bids and rate negotiations through data analysis and recommendations.
- Track customer shipments from origin through delivery, including customs clearance.
- Monitor carrier performance, including on-time delivery, damage, and claims, and address performance issues.
Cost Analysis and Reporting
- Analyze freight spending and identify cost-saving opportunities through mode shifts, shipment consolidation, and carrier changes.
- Audit freight invoices and resolve billing discrepancies.
- Develop and maintain KPI reports covering freight costs, on-time delivery, and transit times.
Process Improvement and Mentoring
- Develop and maintain standard operating procedures for shipping and logistics.
- Serve as a power user for the company's TMS and ERP systems, supporting testing and implementation of system improvements.
- Lead logistics and trade compliance improvement projects.
- Train and support colleagues across departments.
- Provide operational coverage for the Director of Operations when needed.
Qualifications
Required
- Bachelor's degree in Supply Chain, Logistics, Business, or a related field.
- 3–5 years of logistics experience covering both domestic and international freight.
- Strong working knowledge of LTL, truckload, parcel, ocean, and air freight.
- Solid understanding of Incoterms, import/export documentation, and customs clearance.
- Experience analyzing freight costs and supporting carrier negotiations.
- Advanced proficiency with ERP systems and Microsoft Excel; Epicor Kinetic experience is highly valued.
- Demonstrated ability to independently resolve complex shipping challenges.
- Strong communication skills and ability to train colleagues and collaborate across departments.
Preferred
- Certified Export Specialist (CES) designation or customs broker coursework.
- Experience working for a freight forwarder, 3PL, customs broker, or carrier.
- Experience leading projects or training colleagues.
About Us
Gratz Pilates stands as a cornerstone in the world of Pilates, with a rich history spanning back to the 1960s. Renowned for our commitment to premier manufacturing, we have remained steadfast in upholding the legacy and integrity of Joseph Pilates’ original designs.
Our dedication to craftsmanship, authenticity, and precision has earned us a distinguished reputation within the Pilates community. We take pride in delivering exceptional products that empower practitioners worldwide in their pursuit of physical well-being and strength.
Benefits
- Medical, Vision & Dental Insurance — low employee premiums, with zero-deductible plan options available
- Company-Paid Short-Term & Long-Term Disability Insurance
- Company-Paid Life Insurance
- Generous Paid Time Off — including holidays, sick time, and vacation
- 401(k) Retirement Plan
- Optional Pet Insurance