About this role
Provider Relations Representative
Job Title: Provider Relations Representative
Department: Physician Relations / Partnerships
Reports To: Senior Physician Representative
FLSA Status: Exempt or Non-Exempt (Organization Dependent)
Job Type: Full-Time
Location: Field-Based / Territory-Assigned
Job Summary
The Provider Relations Representative is an entry-level role focused on supporting clinic-level referral relationships and executing outreach activities within an assigned territory. This position supports patient flow, reinforces referral education, and ensures consistent messaging and coverage. The Provider Relations Representative works closely with senior team members and serves as a feeder role within the Physician Relations career path.
Essential Duties and Responsibilities
- Support referral relationships within assigned clinic territory
- Execute assigned call plans and outreach activities
- Educate partners on services, surgeons, and referral processes
- Assist with distribution of marketing materials and communications
- Support referral education and patient experience best practices
- Maintain accurate outreach documentation and activity tracking
- Assist with CE programs and marketing events
- Escalate opportunities and challenges to senior team members
Minimum Qualifications
- Bachelors Degree preferred or equivalent experience
- 0–2 years of healthcare, sales, or customer-facing experience
- Strong communication and organizational skills
- Coachable, reliable, and team-oriented
Physical & Travel Requirements
- Ability to travel locally within assigned territory
- Ability to lift and transport marketing materials