Project Manager, Center of Excellence

Job Description:

Toppan Merrill is a global technology leader committed to simplifying the complexity of regulatory disclosure and communications. Our industry leading technology is backed by what we are best known for: unmatched market expertise and unparalleled customer service. Toppan Merrill is a leading partner for the financial, legal, health and capital markets.

At Toppan Merrill, you will find a culture that will encourage, empower and challenge your unique qualities to enable you to reach your full potential.  Toppan Merrill leadership is committed to inspire and help you reach that potential.  You'll work with dynamic colleagues, experts in their fields, who are eager to share their knowledge with you.

Learn more at https://www.toppanmerrill.com/careers/ .  About Toppan Merrill

We are seeking a highly organized, results-oriented Project Manager to join our Center of Excellence (COE). This role will drive strategic operational initiatives from planning through execution, ensuring that programs are delivered effectively, adopted by the organization, and translated into sustainable improvements in how teams work.

The Project Manager will partner closely with operational leaders, subject matter experts, learning and enablement team, and cross-functional stakeholders to identify opportunities, establish clear plans, manage dependencies, and drive initiatives to successful completion.

The ideal candidate is a strong project leader who can operate effectively in a dynamic environment, bring structure to complex initiatives, influence without direct authority, and maintain a strong focus on measurable business outcomes.

Key Responsibilities

Drive Operational Initiatives

- Lead end-to-end project management for operational initiatives sponsored by the COE.
- Translate business objectives into clear project plans, milestones, deliverables, success measures, and execution roadmaps.
- Coordinate multiple initiatives simultaneously, balancing priorities, resources, timelines, and dependencies.
- Identify risks, issues, and barriers to execution and proactively drive resolution.
- Establish clear governance, communication cadences, and accountability across project teams.
- Partner with operational leaders and subject matter experts to understand process, capability, and performance gaps.
- Gather feedback from frontline and operational teams and incorporate insights into continuous improvement.
- Maintain project artifacts and governance routines across the COE’s core collaboration platforms, including Jira, Confluence, SharePoint, and Microsoft 365, so project plans, documentation, decisions, dependencies, and follow-up items remain visible, current, and easy for stakeholders to use.

Cross-Functional Leadership

- Serve as the central point of coordination across Operations, Learning & Enablement, Technology, Product,  Finance, and other partner functions as appropriate.
- Facilitate working sessions, project meetings, and decision forums to maintain alignment and momentum.
- Influence stakeholders and drive accountability without relying on direct reporting relationships.
- Clearly communicate project status, decisions, risks, and recommendations to leadership.

Measurement & Continuous Improvement

- Define and track success measures for assigned initiatives, including adoption, completion, engagement, operational performance, quality, efficiency, stakeholder satisfaction, and other measures appropriate to the project.
- Monitor adoption, operational performance, and business impact following implementation.
- Use data, stakeholder feedback, and operational insights to identify opportunities for improvement.
- Develop project retrospectives and lessons learned to improve the COE's approach to future initiatives.
- Help establish repeatable project management and enablement practices across the COE.

Qualifications

- Bachelor's degree or equivalent experience in Business, Operations, Project Management, Organizational Development, or a related field.
- 3–7+ years of experience in project management, learning & enablement, or a related discipline a plus.
- Experience in SEC regulatory filings/compliance environments.
- Strong project planning, prioritization, organizational, and problem-solving skills.
- Experience working with senior stakeholders and influencing across organizational boundaries.
- Strong written, verbal, facilitation, and presentation skills.
- Ability to manage ambiguity and bring structure to complex or evolving initiatives.
- Strong analytical mindset with the ability to connect project activities to operational and business outcomes.
- Proficiency with project management, collaboration, and reporting tools (including but not limited to Atlassian Confluence and Jira, Microsoft 365, SharePoint, Teams, Excel, PowerPoint, and reporting and dashboard tools.
- Familiarity with Artificial Intelligence (AI) tools like Microsoft Copilot, and enthusiasm for using AI to enhance productivity.

We understand that your skills deserve recognition. That's why we offer a competitive base pay scale ranging from $100-150k annually, based on experience and expertise. We believe in compensating our dedicated team members fairly for their hard work and commitment. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

Toppan Merrill strives to provide our employees and loved ones with competitive benefits including:

- Enhanced Medical, Dental, Vision and Life insurance for employees and dependents

- Employer Contribution to 401K

- Paid time off including vacation, sick, community involvement, bereavement, jury duty, and holidays.
- Paid parental leave
- Paid community involvement/volunteer days
- Wellness Resources and Employee Assistance Programming

Toppan Merrill is an equal opportunity/affirmative action employer. Qualified individuals, including qualified women, minorities, individuals with disabilities and veterans, are encouraged to apply.