Director Of Nursing & Study Operations

Job Title: Director of Nursing & Study Operations Job Description
The Director of Nursing & Study Operations is a dual-function leadership role responsible for overseeing nursing teams and clinical research operations. This position ensures compliant, efficient, and high-quality patient care and study conduct across multiple departments, while supporting organizational goals for study growth, operational excellence, and patient-centered care. The Director leads Clinical Research Coordinators, Medical Records and Data Coordinators, Clinic and Infusion Nurses, Nurse Navigators, and Referral Intake and Scheduling teams, and works collaboratively with Quality, Regulatory, Finance, and Site Development functions.
Responsibilities
- Provide effective, proactive leadership to Clinical Research Coordinators, Data Coordinators, Medical Records staff, Clinic Nurses, Infusion Nurses, Nurse Navigators, Referral Intake and Scheduling teams.
- Deliver training, coaching, and ongoing professional development for direct reports to ensure competency and alignment with organizational values and expectations.
- Promote high-quality, patient-centered care and research delivery across clinical and study workflows.
- Oversee operational processes for referral intake, scheduling, patient navigation, study startup, and protocol feasibility assessments.
- Supervise implementation and utilization of clinical documentation systems, including CTMS and EHR platforms.
- Ensure accurate and timely data capture, monitor staff engagement, and maintain audit preparedness across all relevant departments.
- Oversee the use of effective workflows and standard operating procedures (SOPs), leading ongoing review and revision to improve efficiency and quality.
- Serve as a clinical and operational liaison to investigators, quality teams, regulatory departments, pharmacy, and global shared services.
- Partner with internal leaders to ensure compliant delivery of care within the scope of research protocols.
- Support the review and feasibility assessment of new protocols, with particular attention to nursing resources and operational capacity.
- Ensure equitable allocation of studies and provide ongoing support and guidance to study teams.
- Apply continuous improvement techniques to streamline workflows and resolve care or operational bottlenecks.
- Track and analyze key metrics related to referrals, screening, enrollment, and patient satisfaction to guide operational decisions.
- Participate in strategic initiatives and regional projects aimed at expanding access to clinical research and improving operational performance.
- Collaborate with quality and compliance teams to uphold all applicable federal clinical research regulations, Good Clinical Practice (GCP), and GDPR requirements.
- Perform other related duties as assigned to support nursing and study operations.
Essential Skills
- Registered Nurse (RN) license in good standing with the state.
- Bachelors degree in Nursing or a health-related field.
- Minimum 5 years of leadership experience in oncology clinical research.
- Strong management and leadership skills, with experience overseeing multidisciplinary clinical and research teams.
- Clinical nursing experience, including infusion and oncology care.
- Chemotherapy certification and oncology nursing expertise.
- ONS/ONCC certification and OCN certification.
- Demonstrated experience in clinical research operations, including study conduct and chart review.
- CITI GCP training and strong working knowledge of federal clinical research regulations, Good Clinical Practice (GCP), and GDPR.
- Proficiency with electronic health record (EHR) systems and clinical trial management systems (CTMS).
- Familiarity with Microsoft Office applications for documentation, communication, and data analysis.
Additional Skills & Qualifications
- Ability to provide coaching, mentorship, and professional development to diverse clinical and research teams.
- Strong analytical skills to track and interpret key operational metrics related to referrals, screening, enrollment, and patient satisfaction.
- Experience developing, implementing, and refining workflows and SOPs in clinical and research settings.
- Comfort working cross-functionally with Quality, Regulatory, Finance, Pharmacy, and Site Development teams.
- Strong communication and collaboration skills to serve as an effective liaison between clinical staff, investigators, and shared services.
- Commitment to patient-centered care and high-quality research delivery.
- Interest in contributing to the growth of clinical research and expanding access to innovative studies.
Work Environment
This is a full-time leadership role based in a clinical research setting, with standard hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. The Director works in a multidisciplinary environment that includes clinic and infusion areas, medical records and data coordination functions, and research operations teams. The role involves regular collaboration with quality, regulatory, finance, pharmacy, and site development staff, and requires daily use of EHR systems, CTMS platforms, and Microsoft Office applications to manage workflows, documentation, and metrics. The environment is focused on delivering high-quality oncology care and clinical research, with opportunities to influence organizational growth and advance research initiatives.
Job Type & Location
This is a Permanent position based out of Richmond, VA.
Pay and Benefits
The pay range for this position is $140000.00 - $170000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. will provide benefits to the candidate
Job Type & Location
This is a Permanent position based out of Richmond, VA.
Application Deadline
This position is anticipated to close on Oct 26, 2026.
Workplace Type
This is a fully onsite position in Richmond,VA. About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

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