Bathtub Repair Technician

Do you like working with your hands? Do you enjoy the satisfaction of completing a project? Surface Experts Technician might be the job for you!

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

WE OFFER:
• Base Salary 
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Flexible Work Schedule 
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Dedicated Help Lines: Technician Support Team on call to assist to questions

DUTIES:

In the Field Daily
• On the jobsite for customers daily
• On-site Work Orders, customer service, and follow-ups 
• Working for a variety of customers in different industries including Property Management, Hotels,  Builders, etc.

Customer Service and Communication
• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our CRM/Dispatch tool
• Communicate with support team with questions

Follow Repair Process
• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

We are looking for someone who has experience in repairing bathtub/shower damage. You will be working a variety of projects for us.  These are Monday through Friday projects, primarily on construction sites. You will use your knowledge of common tub building materials: fiberglass, gel coat, enameled steel and acrylic. We repair damages to tubs that happen during or after installation.

QUALIFICATIONS
• Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby. 
• Experience working in facilities maintenance can be a big plus but is not required.
• An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do.

ABOUT SURFACE EXPERTS
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!
• We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
• Most repairs are simple and smaller than a dinner plate. 
• Our objective is a happy customer and a long-term relationship.  We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle.  Our approach is clean and free of odors in less than two hours.