About this role
ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
- Deliver on project requirements by researching, designing, prototyping and testing design solutions for an ecommerce platform
- Translate concepts into user flows, wireframes, mockups, prototypes, and written documentation to communicate interface elements and interactions
- Provide elegant solutions to design problems that balance user goals with business requirements and technical limitations
- Work with cross-functional team members to promote designs that are both technically feasible and resource economical
- Analyze and leverage user research, customer feedback, site metrics and usability findings to tailor interfaces to meet specific needs and objectives
- Read, analyze and understand documents that provide information used in the course of projects (requirements, surveys, reports, etc.)
- Manage time and schedule in order to meet, and exceed commitment to project delivery.
- Maintain up-to-date expertise in goal-directed design and usability principles
SKILLS & CERTIFICATIONS
- Skill evaluation: Behavioral (80%)
- Ability to work cross-functionally
- Knowledge of user research and usability testing
- Strong organizational skills; ability to handle multiple projects and meet deadline deliverables
- Proficient with UX software like Axure and Sketch
- Superior verbal and written communication skills and ability to interact with internal and external customers
- Highly effective teamwork and interpersonal skills with wide target audiences
- Strong work ethic, flexibility and aptitude to thrive in a fast-paced environment
- Knowledge of HTML, CSS and JavaScript is preferred
User Experience Designer (UXD) I
- Bachelors Degree in a related field or related work experience
- Requires experience in positions focused on designing user experience for ecommerce
- Portfolio of printed or electronic samples demonstrating experience is required
User Experience Designer (UXD) II
- Propose, help develop, and participate in user research activities.
Requirements
- 2+ years experience in positions focused on designing user experience for ecommerce required. For internal candidates, experience can be a combination of internal and external experience.
- Experience with ecommerce sites/platforms and understanding the needs and interactions of customers within those sites
- Experience in performing user research and usability testing
- Experience with industry related UX software like Axure and Sketch
- Experience in practical application of HTML 5 and CSS 3
- Working knowledge of JavaScript
User Experience Designer (UXD) III
- Coordinate with Web Analysts to define, measure, and evaluate success metrics
- Communicating success metrics to cross-functional teams and stakeholders
Requirements
- 4+ years experience in positions focused on designing user experience for ecommerce required. For internal candidates, experience can be a combination of internal and external experience.
- Proficient in using analytics tools like GA, Hotjar, Tableau, etc.