HEALTH SUPPORT AIDE - 64080191

Requisition No: 883173

Agency: Department of Health

Working Title: HEALTH SUPPORT AIDE - 64080191

Pay Plan: Career Service

Position Number: 64080191

Salary: $38,000.00 - $41,000.00

Posting Closing Date: 10/22/2026

Total Compensation Estimator Tool

Job posting category : Open Competitive, Pending Reclassification

Your Specific Responsibilities:

This position provides health support services to clients in the Leon County Health Department under the supervision of the licensed clinician and/or registered nurse. Duties include:

Patient Intake and Clinical Support

- Direct flow of patients for services.

- Assist physician, practitioner, and nurses.

- Assist with screenings and provide approved education and support.

- Prepare and stock rooms; maintain clinical areas and equipment.

- Promptly communicate patient needs to nurse or provider.

Phlebotomy and Laboratory Operations

- Perform phlebotomy and specimen collections using proper identification, labeling, and infection-control procedures.

- Verify orders, specimens, containers, labels and requisitions for accuracy.

- Process, store, and package specimens according to laboratory requirements.

- Coordinate shipments, complete final specimen checks, and document pickup.

- Maintain laboratory cleanliness, equipment, and required logs.

Medication and Supply Inventory Management

- Coordinate medication and clinic supply inventory under designated oversight.

- Receive and verify deliveries, document receipt, and report discrepancies or damage.

- Maintain inventory quantities, lot numbers, and expiration dates, as applicable.

- Monitor stock and request replenishment before shortages occur.

- Rotate stock and separate expired or compromised items according to procedures.

- Complete inventory counts and assists with reconciliation.

Refugee Health Program Support

- Support appointment scheduling, referrals, and follow-up provider/nursing direction.

- Assist with program records and tracking of outstanding services needed.

If needed, transport laboratory specimens, medication, literature, mail, and other needed materials between offices, training sites and community-based agencies .

Other Duties

Perform other duties as required.

Required Knowledge, Skills, and Abilities:

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work related documents. Knowing how to find information and identifying essential information. Knowledge of administrative and clerical procedures and systems. Knowledge of computer software including Microsoft Outlook, Word, Excel, Access, and PowerPoint applications, Florida Emergency Health Volunteer Registry, and Internet browsers. Listening to what people are saying and asking questions as appropriate, talking to others to effectively convey information. Adjusting actions in relation to others' actions. Knowledge of privacy laws to protect confidentiality, including Health Insurance Portability and Accountability Act and applicable state and local privacy laws.

Qualifications:

Preferred – 1 year or more of phlebotomy experience

Salary Range: $38,000 - $41,000

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Leon County Health Department in Tallahassee, Florida

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

- Annual and Sick Leave benefits;

- Nine paid holidays and one Personal Holiday each year;

- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

- Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com );

- Flexible Spending Accounts;

- Tuition waivers;

- And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.