Clinic Based Community Health Worker (CHW)

Job Title: Clinic Based Community Health Worker 
Starting Wage: $ 27.0 - $33.00
Department: Co mmunity Wellness 
Reports to: Se nior Director of Community Wellness

Overview

Share provides a wide range of services including street outreach, hunger response, emergency shelter, housing, and asset building to help people experiencing poverty, hunger, and homelessness move toward stability, housing, and self-sufficiency.

Our employees are at the heart of this work. Every role contributes essential skills, knowledge, and expertise to our mission and makes a meaningful difference in the lives of the people we serve. At Share, we value the unique strengths and potential each person brings, and we are committed to a workplace grounded in collaboration, inclusivity, growth, and opportunity.

If you are looking for meaningful work where your skills can make a real difference, we invite you to join our mission-driven team. Share offers a generous benefits package, including four weeks of PTO, a wellness program, a 401(k) with employer match, and health, dental, and life insurance.

DEI Statement

Share wants to be part of a community that brings about change. We are committed to actively working to dismantle racist systems, focusing on sustainable solutions to structural racism, police violence, and inequitable economic, health care, and education systems. It requires all institutions, including ours, to ask what more we can and should do to live our commitments to diversity, equity, and inclusion – and we must be brave enough to make changes.

EEO Statement

We value and are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences. We encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply.

We do not discriminate on the basis of race, gender, gender identity, gender expression, sex, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Share are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Job Summary :

Clinic Based Community Health Workers (CHWs) serve as frontline public health workers with a close understanding of the communities they serve. Their role is to facilitate access to health and social services, improve the quality and cultural responsiveness of service delivery, and build individual and community capacity through education, support, and advocacy.

This position was created through a contract with PeaceHealth Southwest Medical Center. The CHW in this role is based at the PeaceHealth Community Hub and operates under metrics set by both PeaceHealth and Share. CHWs support individuals through a whole-person approach, addressing social determinants of health, improving access to care, and connecting patients to community-based organizations. The role focuses on reducing barriers, promoting stability, and improving overall health and well-being for individuals experiencing complex challenges.  This position serves individuals in Clark County, with a primary focus on supporting people experiencing homelessness.

CHWs work will work on-site at the PeaceHealth Community Hub. This is a full-time, 40-hour per week position. Staff are expected to provide direct patient support in a hospital setting and complete all required documentation in a timely and accurate manner.

Key Responsibilities:

- Referrals:  Receive and respond to referrals in real time, prioritizing urgent patient needs and coordinating care with hospital staff.

- Engagement:  Engage with patients and community partners in a positive and meaningful way. Establish strong connections with resources to support patient needs.

- Resource Navigation:  Assist individuals in accessing services and community resources (e.g., food assistance, housing support, behavioral health services). Support patients in overcoming barriers and achieving self-identified goals.

- Case Management:  Support individuals in navigating complex systems, including scheduling and attending appointments, tracking progress, and providing ongoing encouragement and coaching.

- Data Collection and Reporting:  Maintain accurate and up-to-date records of patient interactions, services provided, and outcomes.

- Collaboration:  Work collaboratively with internal teams, community-based organizations, and public health agencies to ensure coordinated and comprehensive service delivery.

- Consent and Documentation:  Obtain appropriate consent forms and Releases of Information (ROIs). Maintain timely and accurate documentation in the Care Coordination System. Ensure all documentation complies with organizational standards and HIPAA regulations.

- Professional Standards and Ethics:  Maintain high standards of professionalism, including appropriate boundaries and adherence to ethical guidelines.

- Communication:  Ensure clear, timely, and professional communication with patients, team members, and partners to support effective service delivery.

Required Skills/Knowledge/Abilities:

- Bachelor’s degree in public health, social work, healthcare, human services, behavioral health, or a related field, with at least three (3) years of relevant professional experience; OR five (5) years of relevant professional experience in a related field.

- Certification as a Community Health Worker (CHW), or ability to obtain certification within a specified timeframe.

- Strong interpersonal and relationship-building skills, including the ability to engage diverse populations and individuals experiencing serious mental illness and substance use disorders.

- Ability to establish and maintain professional working relationships, work independently and collaboratively, manage diverse caseloads, and prioritize competing tasks.

- Strong organizational skills and attention to detail in documentation, record-keeping, and data entry.

- Basic computer skills, including proficiency with Microsoft Office or Google Workspace.

Preferred Skills/Knowledge/Abilities:

- Knowledge of public health, health education, community resources, Housing First philosophy, harm reduction, and trauma-informed care.

- Understanding of homelessness issues, social determinants of health, cultural differences, and health disparities.

- Experience using electronic health record (EHR) systems to document patient interactions and maintain records.

- Familiarity with HIPAA requirements and confidentiality practices.

- Experience working with hospital systems, including appropriate bedside manner and interdisciplinary team coordination.

- Bilingual proficiency, particularly in Spanish or other languages relevant to the communities served. Language differential provided.

Must Haves:

- Valid driver’s license, reliable transportation, and auto insurance

Potential new hires will require a background check and additional hospital screenings, which could include:

- Valid Driver’s License/ Motor Vehicle record

- Criminal Background History

- Sex Offender Registry

- OFCCP Registry

- Drug Screening

- Health Screening (proof of vaccinations)

- PeaceHealth Orientation and Quiz

- Confidentiality Agreement

- Badge Agreement

What we offer:

- Mission driven work, focused on success for those we serve as well as the success of our staff.

- Kaiser Medical & Vision plans, Guardian Dental, Life Insurance and Employee Assistance Program, WEX FSA and HRA, Wellness Plan worth up to $900 per year, and a 401 K plan with a 4% match.

- Opportunities for personal advancement, robust trainings, and a People & Culture Newsletter to keep you informed.

- We also support several employee-led committees focused on building connections, fostering inclusion, and strengthening our workplace culture in support of Share’s mission.

ADA/Accommodation statement :

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact Becky West 360-952-8315

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.