Edifecs Platform Operations Lead

The SW Systems Engineer Principal will act as the Edifecs Platform Manager leading the Edifecs application support organization, ensuring operational stability, scalability, compliance, and strategic alignment. This role provides technical oversight, manages staffing, drives roadmap execution, and partners with product, architecture, vendor, and business teams. This is a 100% Remote role.

JOB DESCRIPTION

- Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.

- Assist with the configuration and maintenance of XEServer, XEngine, TPM, SpecBuilder, and related modules.

- Assist and guide EDI Analysts with build, deploy, and optimization of Edifecs processing rules, routing logic, and batch workflows.

- Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.

- Manage system logging, JVM tuning, and certificate/keystore configurations.

- Support release deployments, environment refreshes, patching, and upgrades.

- Collaborate with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams.

Education

- Master’s degree in computer science, engineering, or a related technical discipline required.
- EDIFECS certification.

Experience

- 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering with strong AWS experience.
- Strong knowledge of EDIFECS architecture and transaction lifecycles.
- Strong experience in AWS cloud environments.
- Excellent communication and stakeholder engagement skills.

Requirements

Core Technical

- Deep hands-on EDIFECS experience in EDI X12 Transactions Standards involving key X12 workflows with 270/271 and 278 transactions.
- Hands-on understanding of the platform architecture and operational behaviors across the following: Edifecs XEServer (orchestrations, batch flows, execution contexts)
- XEngine (validation, rulesets, canonical structures)
- TPM (trading partner configuration, routes, agreements)
- EDI Gateway (visibility, audit, search, reprocessing)
- SpecBuilder (IG definitions, map development)

- Experience with EDI integration and Interface Management of all technical aspects of inbound/outbound connectivity, consistent with the following:
- AS2, SFTP, FTPS, HTTPS channels
- API‑based integrations and gateway services
- Experience with EDI troubleshooting providing root ‑ cause analysis of transaction failures mapping/misalignment defects, partner ‑ specific rejection patterns, batch job flow failures, and throughput/performance degradation.
- Experience with job throughput optimization, engine performance tuning, JVM tuning and memory management, high availability and failover orchestration, and monitoring dashboards for proactive detection.
- Understanding AWS EC2 instance sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, SSL/TLS certificate lifecycle management.
- Proficient with Git and GitHub — branching strategies, pull requests, collaborative workflows.
- Compliance, audit, and partner governance knowledge.
- Infrastructure as code experience (Ansible, Terraform)

Process & Soft Skills

- Strong ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders.
- Experience gathering and translating business reporting requirements into technical data models.
- Comfortable driving ambiguous architecture decisions to resolution with limited direction.
- Experience with agile methodologies (Scrum, Kanban) and JIRA.
- Strong documentation habits — architecture diagrams, data dictionaries, migration runbooks.

Nice to Have

- Knowledge of HIPAA compliance requirements in cloud data architecture
- Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations.
- AWS certification is a bonus.

Clearance Requirement: US Citizenship required with the ability to obtain and maintain a Public Trust clearance