About this role
- Field Operations and Supervision:
- Provide leadership and guidance to field personnel, including technicians and operators, to ensure they are working effectively and safely.
- Partners with Fleet and Supply Chain departments to coordinate trucking for loading and unloading of units.
- Manages and resolves field issues as they arise, including parts and logistics, repair and maintenance, and employee relations.
- Tracks service records to identify trends with compressor rental packages.
- Manages, monitors, and assists with random and quarterly unit inspections to ensure that all rental assets are inspected with supporting documentation.
- Manages, coordinates, and assists with all start-ups, installation and return of compressor packages.
- Reports any potential problems on the units concerning engineering, assembly and/or equipment failure to appropriate departments.
- Equipment Maintenance:
- Monitors, assesses, and anticipates human capital needs (i.e., adequate levels of staffing, engagement, and performance) to meet business needs.
- Evaluates, develops, and implements maintenance policies and procedures.
- Inspects, tests, and measures completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.
- Performs skilled repair or maintenance operations, using equipment such as hand or power tools, hydraulic presses or shears, or welding equipment.
- Ensures timely completion, accuracy, and integrity of all field related paperwork (i.e., FSRs, daily work orders, expense reports, etc.).
- Troubleshoot and provide training to team members.
- Perform routine inspections of units and ensure they are clean of oil and debris.
- Team Leadership:
- Determines schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
- Manages and coordinates the on-call schedule for field service technicians.
- Confers with management, sales team, various support groups and customers to identify resource needs and coordinates work activities accordingly.