About this role
Join Data & Analytics team to shape the future of lending operations through advanced analytics and innovative BI solutions. Collaborate with business leaders to deliver actionable insights and drive operational transformation. Impact senior-level decisions and support strategic growth with robust data analysis.
Job Summary:
As an Analytics Solutions Manager in Wholesale Lending Service Data & Analytics, you drive operational excellence through advanced analytics. You partner with cross-functional teams to deliver actionable insights and optimize business processes. You support strategic decision-making by leveraging robust data analysis and business intelligence solutions.
Job Responsibilities:
- Analyze large-scale operational datasets to identify trends and inefficiencies.
- Develop predictive models and dashboards for lending operations and risk management.
- Collaborate with business, technology, and analytics teams to translate requirements into solutions.
- Monitor agent performance using quantitative metrics to enhance productivity.
- Design and implement data-driven strategies for agentic AI and BI effectiveness.
- Communicate findings and recommendations to senior executives clearly and professionally.
- Drive process improvement initiatives using actionable data insights.
- Leverage statistical techniques to support operational decision-making.
- Automate reporting and analytics workflows for efficiency gains.
- Ensure data integrity and quality across all analytics deliverables.
Required Qualifications, Capabilities, and Skills:
- Hold a bachelor’s degree in data science, Statistics, Computer Science, or related field.
- Demonstrate 5+ years of hands-on experience in data analytics within financial services or lending operations.
- Exhibit proficiency in Python, SQL, and data visualization tools (e.g., Tableau, Alteryx).
- Apply machine learning techniques and operational analytics to business challenges.
- Solve complex problems and deliver succinct, actionable insights.
- Communicate effectively with executive audiences, presenting complex data clearly.
- Manage multiple projects and deadlines in a fast-paced environment.
Preferred Qualifications, Capabilities, and Skills:
- Earn a master’s degree in data analytics or related field with 3+ years of experience.
- Demonstrate experience in financial services or lending operations.
- Lead management consulting engagements related to analytics.
- Utilize advanced statistical modeling for operational improvement.
- Mentor junior analysts and foster a collaborative team culture.