Building Senior Permit Technician (58695)

Senior Permit Technician

JOB TITLE: Senior Permit Technician

CLASSIFICATION: Non-Exempt

DEPARTMENT: Compliance

SUPERVISOR: Chief Building Official

SALARY: $26.98 to $32.38 Hourly

GENERAL JOB DESCRIPTION

To provide administrative and technical support to the Compliance Department; to participate in the promotion of an office environment where efficiency and professionalism are required.

PRIMARY DUTIES AND RESPONSIBILITIES

- Provide oversight of work accuracy being submitted and entered.

- Assist the Organization with training. Recommend and assist in the implementation of goals and objectives, review policies and procedures.

- Assist the Chief Building Official with maintaining good working relationship with other city departments in permit approval process.

- Assist the Chief Building Official of licensing, permitting, and plan review.

- Assist compliance inspectors with scheduling, licensing, permit, and plan review concerns. Receive inspection requests, schedule inspections.

- Obtain and apply a working understanding of permitting and licensing database system operations to support daily business processes, troubleshooting issues, and maintain data accuracy.

- Receive and process permit applications for residential and commercial projects; verify project valuations, calculate, and collect fees; verify that permit applications are complete, and all information has been provided; process documents for required approvals; verify all approvals and issue permits; prepare Certificates of Occupancy or Completion.

- Receive and process license applications, accept payment and issue approved licenses for building contractor/trade related licenses. Process license renewals, review testing requirements for applicants and keep license files current.

- Assist in completing license, permit, plan review, and other Organization reports.

- Provide recommendations for methods of providing clerical and administrative support services; identify resources needs; review needs with appropriate management staff.

- Independently compose, compile, and prepare correspondence, reports and related documents as assigned; type and proofread a wide variety of complex and confidential reports, letters, memoranda, and statistical charts.

- Respond to public and staff inquiries in a courteous and professional manner; provide information and assist with various office activities of the Organization.

SECONDARY DUTIES AND RESPONSIBILITIES

- Operate a variety of communications and office equipment including, but not limited to, a multi-line telephone system, facsimile, computers, copiers, scanning/imaging equipment, and various computer software.

- Order supplies for the Organization concerning office supplies, licensing, permitting, and mailings.

- Be responsible for receipt and accounting of fees collected.

- Perform other duties and responsibilities as required.

KNOWLEDGE, SKILLS, AND ABILITIES

- Working knowledge of Microsoft Word, Word Mail Merge and Excel.

- Basic principles of record keeping.

- Modern office practices, procedures and various computer equipment and software, including word processing, data entry.

- English, including usage, writing, spelling, grammar, and punctuation.

- Cash receipting practices.

- Practices and techniques resulting in positive public relations and customer service.

- Pertinent laws, codes, and regulations.

- Creation and maintenance of filing systems, paper and electronic.

- Respond to requests/inquiries and accurately interpret and explain practices, laws, codes, regulations, policies, and procedures related to Contractor Licensing and Compliance Department.

- Multi-task supervising and training of Permit Technicians while performing other duties.

- Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following: sitting and standing for extended periods of time; operating assigned equipment.

- Making observations; communicating with others; reading and writing.

- Maintain mental capacity which allows for effective interaction and communication with others; team oriented, but able to work independently.

- Manage multiple tasks and projects simultaneously, meeting deadlines in a timely manner.

- Provide a high level of accuracy and attention to detail.

- Manage and balance cash drawer, receipting and making change for transactions.

- Proficiently operate a personal computer and a variety of office machines.

- Respond to requests and inquiries from the public and co-workers in a courteous and professional manner.

- Maintain confidentiality.

- Establish and maintain cooperative working relationships with those contacted in the course of work.

- Work independently in the absence of supervision.

- Perform responsible technical and clerical work involving the use of independent judgment and personal initiative.

- Understand and follow through with verbal and written directions.

- Communicate clearly and concisely, both orally and in writing.

- Understand the organization and operation of the city and of outside agencies as necessary to assume assigned responsibilities.

- Perform clerical work including maintenance of appropriate records and compiling information for reports.

- Possess a valid drivers license.

QUALIFICATIONS FOR THE JOB

Required:

High school diploma or GED plus two (2) years experience in a customer service-based office setting.

Wyoming notary public designation, and International Code Council permit technician certification within one (1) year of employment.

Preferred :

Four (4) years of technical and clerical experience in the field of building and development.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, and writing. The employee is also required to maintain physical condition necessary for operating assigned equipment, walking, standing, kneeling, repeated bending or sitting for prolonged periods of time and lifting to 30 pounds. Maintain mental capacity which allows the capability of making sound decisions demonstrating intellectual capabilities.

Working Environment :

Work closely with others in an office environment utilizing a computer and other office equipment.