Visual Merchandising - Retail Project Manager

SephoraLondon, EnglandOn-siteFull-timeSenior, 5–8 yearsListed 1 hour ago

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About this role

At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.

Today, as we continue our exciting expansion across the UK, we’re looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world’s most dynamic retail markets.

The Opportunity

At SEPHORA UK, we’re delivering one of the country’s most exciting retail expansion programmes, with an ambitious pipeline of new store openings in 2027 and beyond. As Visual Merchandising – Retail Project Manager, you’ll lead the end-to-end delivery of visual merchandising projects that bring each new store to life and ensure it is ready to welcome our customers.

This is a hands-on role with real impact, taking projects from initial design coordination and construction handover through to brand partner installation and successful store opening. Working closely with the Head of Visual Merchandising, you’ll bring together internal Property and Retail teams, HQ stakeholders, contractors, suppliers and brand partners to deliver multiple projects at pace, on time and within budget.

What you’ll be doing…

- Lead the visual merchandising delivery of new store openings across SEPHORA UK’s growing retail portfolio.

- Manage projects from initial design coordination and construction handover through to installation and store opening.

- Build and manage clear project plans, timelines and key delivery milestones.

- Coordinate branded fixtures and visual merchandising installations ahead of each opening.

- Prepare in-store visual merchandising materials, including guidelines, merchandising plans, display elements and print assets.

- Manage external contractors, suppliers and shopfitting partners throughout project delivery.

- Work closely with brand partners to coordinate installation requirements and ensure readiness.

- Own project budgets, monitoring spend and ensuring projects are delivered within agreed parameters.

- Collaborate with Property, Retail and HQ teams to align activity and ensure stores are ready to open.

- Conduct regular store visits across the UK to oversee progress and support delivery.

- Lead visual merchandising project handovers, snagging reports and the resolution of outstanding issues.

- Support the Head of Visual Merchandising in establishing effective and consistent project delivery.

What you’ll bring…

You’ll be a hands-on, commercially minded project manager who thrives in a fast-paced environment. Collaborative and confident in your approach, you’ll bring structure to complex projects, build effective relationships with a wide range of stakeholders and keep delivery moving without losing sight of quality, budget or the end goal.

- Proven experience delivering retail projects, with a strong understanding of what it takes to open stores at pace.

- Experience managing multiple projects simultaneously in a fast-moving environment.

- Confidence managing external contractors, suppliers and brand partners.

- Strong project planning, organisation and prioritisation skills.

- Experience managing capex budgets and maintaining commercial oversight.

- The ability to coordinate multiple stakeholders, timelines and project dependencies.

- Strong communication and relationship-building skills across internal and external teams.

- A proactive, solutions-focused approach to resolving issues and maintaining momentum.

- Willingness to travel across the UK to support project delivery and store openings.

- A professional qualification in Project Management would be beneficial.

Beautiful Benefits at SEPHORA UK

When you join SEPHORA, you’re joining a team that we truly value and our benefits reflect that. Here’s what you can look forward to:

- Private Healthcare, Life Assurance and Private Pension from day one.

- Competitive pay that grows with you, including annual salary reviews.

- A generous employee discount across the world’s best beauty brands.

- A paid day off on your birthday.

- Access to a wellbeing and perks platform.

- LVMH Heart Fund support.

- Generous holiday allowance, with the option to buy more.

- And more…

Together, we belong to something beautiful.

SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

We welcome applications from all suitably qualified candidates. Please note that we are unable to provide visa sponsorship for this role, so applicants must have the right to work in the UK at the start of employment and will be asked to provide relevant evidence.