IT EUC Engineer

About the Team

The EUC Engineer is a senior technical role within the Technology & Architecture - End User Compute (EUC) team, responsible for engineering, managing and supporting the workplace technology platforms that enable employees to work securely and efficiently across the organisation. The role combines operational support, platform engineering, automation and continuous improvement of end-user computing services. It also provides mentoring and guidance to the EUC Deskside Support team while contributing to standards, processes and best practices across the environment.

About the EUC Team

The End User Compute (EUC) team sits within Technology & Architecture and is responsible for the platforms and technologies supporting approximately 15,000 devices globally across Windows devices, macOS devices, Android mobile and rugged devices and Virtual Desktop Infrastructure (VDI).

The team manages the end-to-end lifecycle of workplace technology, delivering secure, stable, scalable and modern computing services that support retail stores, warehouses, support offices and remote employees globally. Key responsibilities include endpoint management, Microsoft 365 services, identity and access management, software deployment, device compliance, modern workplace technologies and VDI platforms.

Role Responsibilities

- Configure and manage Windows devices via Intune/MEM (compliance, configuration, Autopilot, security baselines, app deployment).

- Support Microsoft 365 services including Teams, OneDrive, SharePoint, and Exchange Online.

- Maintain SOE standards and device lifecycle processes.

- Manage multi-site Active Directory and Entra environments.

- Create, maintain, and troubleshoot Group Policy Objects for security and user configuration.

- Package and deploy applications at enterprise scale using Intune, SCCM, Workspace ONE or BigFix.

- Manage the application lifecycle—testing, versioning, and documentation.

- Manage update rings, feature updates, and security patching through Intune or BigFix.

- Ensure high compliance and minimal business interruption.

- Support VDI environments including image maintenance, troubleshooting, and optimisation.

- Exposure to Azure Virtual Desktop is an advantage.

Who are we looking for?

We're looking for a proactive and technically skilled EUC Engineer who enjoys solving complex challenges, improving technology solutions and delivering a seamless end-user experience.

To be successful in this role, you'll bring:

- A tertiary qualification in IT or relevant industry certifications, combined with equivalent practical experience.

- 5+ years' experience in enterprise IT environments, including involvement in EUC projects, deployments and technology rollouts.

- Strong technical expertise in Microsoft Intune, Autopilot, MECM and modern workplace technologies.

- At least 2 years' experience in enterprise application packaging, deployment and software lifecycle management.

- Strong PowerShell scripting skills, with the ability to automate processes and improve efficiency.

- Hands-on experience with Active Directory, Microsoft Entra, Group Policy and Standard Operating Environment (SOE) management.

- Experience managing Windows 10/11 environments and device fleets, including laptops, desktops and mobile devices using MDM/MAM solutions.

- Sound knowledge of Microsoft 365 services, including Exchange, SharePoint, Teams and OneDrive.

- Strong troubleshooting and problem-solving skills, with experience in ITIL service delivery practices and complex technical investigations.

Why Join Us?

Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership pathway to support your long‑term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.

Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.

Flexibility that works – Work from home one day per week, while staying connected with your team at our vibrant Preston Support Office four days a week. We’re committed to supporting our people through life’s important moments. Alongside our formal flexibility policies, we recognise that some circumstances, such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively on case‑by‑case arrangements to provide the support needed while balancing the requirements of the role and team.

Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.

Exclusive savings – Access generous employee discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank and novated leasing.

Support when you need it – Tap into confidential Employee Assistance Program (EAP) services for personal or professional support.

Take advantage of our subsidised and convenient onsite canteen for varied and affordable meals, coffee, confectionary and bakery items.

Easy commuting – Enjoy our complimentary shuttle bus connecting nearby train stations to the Preston Support Office, making public transport travel simple and stress‑free.

About Us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse , Amcal , Discount Drug Stores and Ultra Beauty ! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.

How to Apply!

If you're ready to join a team that is shaping the future of healthcare and retail, click Apply Now to visit our Careers Page and submit your application.

Sigma Healthcare is an equal opportunity employer and is committed to fostering a diverse, inclusive, and respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences and encourage you to apply, even if you don't meet every requirement listed.