About this role
Join a dynamic team at a fast-growing sports wagering company as a Customer Support Representative (call center). You will be the first point of contact for customers, providing timely, knowledgeable, and friendly support across multiple channels.
Qualifications & Experience
• High school diploma or equivalent required.
• 2+ years of recent call center experience in the sports betting, gaming, or hospitality industry required.
• Must be at least 21 years of age.
• Must be able to learn and adapt to new technologies.
• Must be able to obtain and maintain a Nevada gaming registration.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Familiarity with customer service software and good computer skills.
Physical Requirements:
• Must be able to sit at a computer workstation and answer calls for an 8+ hour shift.
• This is a full-time position, in an office, located in the Southwest area of Las Vegas.
• Scheduling flexibility to work any shift, holidays, and weekends due to the sports calendar is expected.