Server Full-Time/ Part Time

Sushi LucyNorth Miami, FloridaOn-sitePart-timeJunior, 1–2 yearsListed 1 week ago

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About this role

Hiring Immediately Sushi Lucy is a fast growing company  Our combination of traditional sushi within modern ambience does not disappoint. We deliver a tantalizingly good menu in an original and fun atmosphere fit for the entire family!

Job Summary:

Sushi Lucy seeks a Server that is responsible for providing excellent customer service and promoting an exceptional dining experience for customers. Sushi Lucy is looking for motivated, dedicated and professional servers to be a part of our team! The ideal candidate for this position should have at least 2 years of experience as a server in the sushi restaurant/hospitality industry.

Required Knowledge, Skills, and Abilities:

- Ability to use any credit card processing machines, cash register, and touch screen monitors.

- Basic knowledge of dining room and service procedures and functions.

- Must be of legal age to serve alcoholic beverages, according to local state laws.

- Must have a minimum of 2 years of experience in a high end fast-paced environment.

- Knowledge of Sushi, Japanese Beers/Wine, and Sake.

- Food handling certificate (Preferred)

- Excellent communication and customer service skills

- Ability to multi-task

- Responsible, trustworthy, attention to detail, cleanliness and safety.

- Ability to be mobile for a minimum of 6 hours on your feet.

- Bilingual is a plus

Duties:

- Greeting customers upon arrival at the restaurant.

- Providing excellent customer service during their dining experience.

- Memorizing the food menu and Beer / Wine and Sake list as well as any nightly specials.

- Providing suggestions for food or drink choices to diners.

- Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs and setting tables throughout the shift.

- Carrying drinks and food from the kitchen or bar area to the tables.

- Provides information to help with food and beverage selections.

- Presents ordered choices in a prompt and efficient manner.

- Maintains dining ambiance with an enthusiastic attitude and a focus on cleanliness.

- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.

- Transmits orders to the kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.

- Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to Front of the House Supervisor/host, and returning change or credit card and signature slip to patrons.

- Practices “Upselling” at all times.

- Respond to customer complaints quickly and resolve them effectively.