About this role
Description
Department Overview:
At Amazon Transportation Services (ATS), delivery volumes continue to grow year over year as we strive to reliably deliver products to our customers. The "last mile" delivery segment—from the final shipping hub to the customer's doorstep—demands industry-wide transformation, requiring the rapid development of innovative delivery services and network infrastructure.
Team Overview (Tech Team):
The Tech Team is responsible for maintaining and operating the system infrastructure that supports collaboration with major delivery partners, as well as driving automation of business processes. We contribute to the efficiency and quality improvement of our rapidly expanding delivery business through configuration management of transportation management systems (aka, ATROPS in Amazon), promotion of transportation-related system and product development, and automation of data input workflows. Driving product development in coordination with overseas development teams is also a key part of our mission.
Position Overview:
This position is responsible for the configuration and maintenance of transportation management systems, while also collaborating with overseas development teams (primarily the India team) to drive operational process optimization and product development related to new services and the growth of existing businesses. In system development, the role requires close engagement with business teams and external stakeholders to identify challenges and gather requirements, as well as working closely with offshore development teams to drive the smooth development of transportation-related systems and products.
At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.
Key job responsibilities
● Configuration changes and maintenance of transportation management systems (ATROPS)
● Driving transportation-related system and product development in coordination with overseas development teams
● Technical requirement coordination and communication with internal and external stakeholders
● Business process automation (scripting and systemizing data input workflows, etc.)
● Investigation and resolution of system issues and incidents
A day in the life
● [40%] Driving transportation-related system and product development in coordination with overseas development teams
● [30%] Technical requirement coordination and communication with internal and external stakeholders
● [20%] Configuration changes and maintenance of transportation management systems (ATROPS)
● [5%] Business process automation (script development, system integration)
● [5%] Investigation and resolution of system issues and incidents
About the team
For details about the department this position belongs to, please refer to the links below (pages are in Japanese):
【Department】
■ Introduction of Supply Chain Management(SCM) and Middle Mile
~~ Interview ~~
【Job Category】
■ Operation Roles Introduction
■ Project Management Roles Introduction
【Office】
■ Introduction of Tokyo HDQ
Basic Qualifications
- 2+ years of program or project management experience
- Knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelines
- 2+ years of IT experience, or experience in similar technical or vocational roles
- Experience articulating complex concepts to cross-functional audiences in business-proficient English
Preferred Qualifications
- Knowledge of programming languages such as C/C++, Python, Java or Perl
- Experience in transportation or supply chain
- Japanese language communication skills (such as JLPT: N3, N4)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.