About this role
Title: Order Management/Logistics Specialist
Business Unit: Corporate
Location: Bangalore, India
Supervisor: SOP Manager
PRIMARY RESPONSIBILITY
This position is responsible for customer order booking, invoicing & Logistics management including inventory management, import/export & last mile logistics
SPECIFIC JOB RESPONSIBILITIES
- Responsible for incoming order or contract review & validation for adherence to the Ametek Compliance and SOP policy.
- Enter orders or contracts into ERP for Business Units under Ametek entity
- Follow up deliveries and orders in any phase until the customer receives goods.
- Collect service reports for invoice billing.
- Post invoice for sales and purchase orders in ERP, and upload order related documents to customer portal when required.
- Manage the import operations process for shipments entering India.
- Ensure compliance with all relevant regulations and customs clearance procedures.
- Dealing with and solving critical issues related to Shipments.
- Attend and monitor regular Shipments Inquiries.
- Coordinate Customs clearances with CHA/Importer, Local and Overseas Suppliers, Forwarders, Transporters and Warehouse on Timely Delivery and Clearances of Goods.
- Preparation of documents for various Government incentive schemes.
- Help customers in knowledge of Incoterms, Harmonized Tariff Schedule, Customs regulations, and other relevant government requirements/regulations.
- In coordination with Importer to prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods.
- Manage and oversee all logistics operations including warehouse management systems, dispatching, and import-export processes
- Ensure efficient and timely delivery of goods, manage inventory, and optimize logistics costs
- Collaborate with internal teams to coordinate supply chain activities and streamline logistics processes
- Implement best practices in logistics management and continuously improve operational efficiency
- Monitor and analyze logistics performance metrics to identify areas for improvement and implement corrective actions
KNOWLEDGE AND SKILL REQUIREMENTS
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs
- College degree or above
- 5 to 10 years of working experience in handling Logistics, Supply Chain management and Order Management
- Can work proactively, independently and accountably.
- Proactive, careful, and detail-oriented
- Knowledge of ERP – preferably Microsoft Navision and SAP
- Thorough knowledge on Import, export and India customs process
- Good command of written and spoken English