About this role
*Exciting Dental Receptionist Position - Dental Beauty Dulwich/Streatham/Forest Hill*
*Full-Time Position - Hours Below*
Dental Beauty Partners are currently seeking a Multi-Site Dental Receptionist to join us across three of our lovely mixed practices, Dental Beauty Dulwich, Streatham and Forest Hill. This is a brilliant opportunity to join three vibrant and family-orientated practice teams in South London.
You will be joining a fantastic group of clinicians and wider support staff, led by our Partner Dr. Kunal Patel, who all work together in harmony to deliver a brilliant patient journey.
Hours
Mondays: 8:30AM-5:30PM
Tuesday & Wednesday: 8AM-2PM OR 2PM-8PM
Thursday: 8:30AM-5:30PM
Friday: 8:30AM-3:30PM
Alternate Saturdays: 8:30AM-2PM
Key Responsibilities
- Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
- Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
- Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
- Collect and record patient payments and manage finance payment systems
- Act as an ambassador for DBP company Vision, Ethos and Values; maintaining positive relationships with your colleagues
Skills, Knowledge and Experience
- We are ideally looking for a candidate with some background in Dentistry, however we are also open to considering candidates with front of house, customer service or healthcare experience
- The successful candidate must be able to travel to our other practices in Dulwich & Forest Hill as/when required to work
- Dentally software experience is preferred but not essential
- Ensuring CQC requirements are met at all times
- Experience in providing exceptional patient care/customer service
Benefits
- Highly competitive hourly rate from £12.71 is on offer for this position, depending on experience
- Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
- Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
- Company wide all-expensed Christmas Party & Awards Night
- Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
- Company training events, lunch & learns, additional courses
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