About this role
JOB DETAILS
Position Title: Senior Portfolio Manager – Product Life Cycle
Reports to: Head of IT Business Relationship Manager and Delivery
Department: Information Technology
POSITION SUMMARY
The Senior Portfolio Manager – Product Life Cycle (Technology Enablement) designs, digitalizes, standardizes, and governs the end-to-end product life cycle—from concept through decommissioning—across Wasl’s portfolio from a technology perspective. The role owns the PLM digital roadmap, integrates PLM with enterprise platforms (ERP, BIM, PMIS, DMS/CMMS), and drives adoption across internal teams and external partners (contractors, consultants) to deliver transparency, efficiency, and measurable business value.
JOB DIMENSIONS
Number of Staff Supervised
- Direct Reports: As assigned (e.g., product/portfolio analysts, delivery leads)
- Total Reports: As assigned (including matrixed project teams and vendors)
KEY RESPONSIBILITIES AND PERFORMANCE STANDARDS
Key Accountabilities
- Develop and lead the multi-year digital PLM roadmap aligned to enterprise architecture, cybersecurity, data governance, and business goals.
- Define, document, and standardize PLM processes (initiation, design, procurement, construction, handover, operations, retirement) with clear RACI and controls.
- Lead platform implementation and integrations (ERP, BIM, PMIS, DMS/CMMS, iPaaS/APIs); manage data model, migration, and quality.
- Orchestrate enterprise rollout plans, onboarding contractors/consultants, and establishing hypercare and support.
- Drive change management (communications, training, champions network) to embed digital-first lifecycle ways of working.
- Establish KPIs/OKRs for process maturity, adoption, cycle times, quality, and portfolio performance; publish dashboards and executive reports.
- Govern adherence to standards/templates and remediate non-compliance; chair/coordinate PLM governance forums.
- Continuously benchmark and enhance PLM capabilities using analytics, automation, and emerging technologies; realize benefits and value.
- Partner with IT Ops and Cybersecurity to ensure secure, reliable, and compliant deployments; manage risks and issues.
- Manage vendors/SIs via SLAs/KPIs; optimize cost through reuse, rationalization, and negotiation.
KEY TECHNICAL SKILLS AND KNOWLEDGE
Skill
Description
Proficiency Level
PLM Strategy & Operating Model
Define and govern enterprise PLM vision, roadmap, and operating model across the lifecycle.
Expert
PLM Platforms
Configure/govern platforms (e.g., SAP/Teamcenter/Windchill/Aras) and enforce standards.
Advanced
Enterprise Integration
Design integrations (APIs, iPaaS/ESB), data models, and master data stewardship.
Advanced
PPM & Benefits Realization
Prioritize portfolio, track OKRs/KPIs, and realize value across releases.
Expert
ERP/BIM/PMIS/DMS/CMMS Integration
Map lifecycle handoffs and data flows across core platforms.
Advanced
Analytics & Reporting
Build self-service dashboards and lifecycle insights for decisions.
Advanced
Enterprise Architecture Alignment
Align with EA principles (e.g., TOGAF) and security patterns.
Advanced
Agile/Scaled Agile Delivery
Plan increments, manage backlogs, and run ceremonies across squads.
Advanced
Vendor & Contract Management
Define SOWs, SLAs, KPIs; manage delivery performance.
Advanced
Cybersecurity & Compliance
Embed security, privacy, and regulatory controls into PLM processes.
Intermediate
Cloud & DevOps
Coordinate environments, releases, and reliability with platform teams.
Intermediate
Automation & Low/No-Code
Apply workflow/RPA for handoffs, approvals, and data sync.
Intermediate
Risk Management
Identify/mitigate delivery, operational, and third-party risks.
Advanced
Executive Communication
Produce portfolio reports and steerco materials; influence decisions.
Expert
Financial Acumen
Build business cases, track TCO/ROI, and optimize run/change costs.
Advanced
COMMUNICATIONS & WORKING RELATIONSHIPS
Internal: CEO Office & Audit (as required), Commercial, Real Estate/Projects, Property & Asset Management, Finance, Legal, Procurement, HR, Digital Excellence & IT (Architecture, Cybersecurity, Operations, Data/BI), Marketing & Communications.
External: Contractors, consultants, technology vendors/SIs, auditors, regulators/authorities (as applicable), industry forums/peers.
WORK SETTING & DECISION AUTHORITY
- Operates in a matrix environment across business units and external partners with high interdependency between platforms and processes.
- Exercises judgment to recommend priorities, standards, and rollout strategies within EA/Cyber and DoA; escalates major investments, policy changes, and strategic trade-offs to governance boards.
FINANCIAL RESPONSIBILITIES
• Manages transformation budgets across squads.
• Ensures financial governance and delivery of transformation outcomes within budget.
SELECTION CRITERIA
Essential
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
- 7–10 years of total experience, with 3–5 years in a managerial role.
- Proven experience implementing PLM or enterprise lifecycle management solutions across large organizations.
- Strong understanding of integration between PLM, ERP, BIM, and project management systems.
- Demonstrated success in stakeholder engagement, change management, and process governance.
Desirable
- Master’s degree (e.g., MBA, MIS) or equivalent.
- Certifications: TOGAF, PMP/PRINCE2, SAFe/Agile, ITIL, or Prosci (or equivalent).
- Experience in real estate, construction, or asset-intensive industries.