Senior Business Analyst

JPC Partners is looking for a Senior Business Analyst that can ask the right questions of SMEs to elicit the system needs, document clearly, and work in an environment with ever-changing priorities. Specific responsibilities will include but not be limited to, requirements elicitation, documenting requirements, and creating process flow and written documentation.
Responsibilities:
Business Analysis & System Enhancements

- Elicit, document, and manage business requirements for system changes, market rule implementations, and new market products

- Translate tariff language and market design concepts into clear functional requirements

- Analyze, review, and document current structure and dependencies and use cases of the application or process

- Track required tasks through completion

- Ability to develop/update existing materials and support the team in understanding of requirements or training materials as needed

- Develop process flows, RACI diagrams, data mappings and tool documentation

Customer Satisfaction

- Exhibit learning agility and develop a deep understanding of the business functions and processes

- Exhibit a questioning attitude while documenting existing processes and provide recommendations for future efficiencies

Skills and Experience

- Someone who is detail oriented, extremely positive, and passionate about business analysis work

- Experience in developing business analysis deliverables like requirements documents, As-Is and To-Be process diagrams, use cases, traceability matrices, data dictionaries, business rules, meeting notes, etc.

- Strong active listening skills with an ability to understand current processes and needs;

- Strong communication skills in working with a team and providing in-time updates to project manager.

- Experience using Visio or equivalent process mapping solutions

- Ability to work independently, with minimum supervision; Can manage workload and priorities

- Someone who has worked on projects in cross-functional teams including with business and technical staff in a matrixed environment

- Skilled at documentation best practices such as using revision history/version control/requirement unique identifier

- Willing to learn new things and share knowledge to others; Proactive; Resourceful

- B.S. degree in economics, management information systems, Business Administration, or equivalent experience

Preferred Skills and Experience

- Experience using JIRA and Confluence

- Experience with energy markets (ISO/RTOs such as PJM, MISO, NYISO, ISO-NE, ERCOT, CAISO) or financial trading/clearing environments

- CBAP, CCBA, IIBA or similar business analysis certification