About this role
Job Description:
Job Title: Direct Support Professional (DSP)
Location: Joplin, Missouri
Department: Day Program
Employment Type: Full-Time
Job Summary:
Are you looking for a meaningful career where you can make a lasting difference in the lives of others? As a Direct Support Professional (DSP), you will have the opportunity to empower individuals with intellectual and developmental disabilities to live more independently, achieve personal goals, and actively participate in their communities. Join our compassionate and collaborative team where your dedication is valued, your growth is supported, and your work has a direct impact every day. We are seeking dependable, caring, and motivated individuals who enjoy helping others, building positive relationships, and promoting independence and wellbeing.
In this role, you will provide individualized support and training to individuals receiving Individualized Supported Living (ISL) services in their homes and throughout the community. You will assist with daily living activities, skill development, personal goals, community involvement, health and wellness needs, and documentation requirements while encouraging each individual to reach their fullest potential.
This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more
Key Responsibilities:
· Assist individuals in achieving greater independence through personalized support and skill-building activities
· Support participation in community activities, recreational outings, appointments, and other meaningful experiences
· Teach and reinforce life skills such as personal hygiene, household management, money management, meal preparation, medication management, and safety awareness
· Implement goals and supports outlined in each individual's Individual Support Plan (ISP) and related service plans
· Monitor, document, and report progress toward goals while maintaining accurate daily service documentation
· Manage and accurately record client-related purchases and financial transactions according to established procedures
· Implement safety procedures, emergency plans, and required drills as outlined in individual safety plans
· Complete incident reports, event documentation, and other required records in accordance with state and agency standards
· Maintain required certifications and participate in ongoing training, meetings, and professional development activities
· Perform other duties as assigned
Education, Experience, and/or Credential Qualifications:
· High school diploma or GED required
· One year of experience working with individuals with intellectual and/or developmental disabilities preferred
· In lieu of experience, must successfully complete Missouri Quality Outcomes training approved by the Division of Developmental Disabilities regional office
· Current CPR, Standard First Aid, and Medication Aide certifications required if administering medications or must attain and maintain as required by the position
Additional Qualifications:
· Must be at least 18 years of age
· Ability to interact effectively and professionally with individuals, families, coworkers, and community partners
· Strong verbal and written communication skills
· Ability to collaborate, problem-solve, and work as part of a team
· Reliable means of communication required
· Ability to read, comprehend, and complete written documentation accurately
· Basic computer skills required
· Knowledge of services and supports for individuals with intellectual and developmental disabilities preferred
· Must maintain reliable attendance and punctuality
· Successful completion of background checks, including criminal, driving, abuse/neglect, and fingerprint screenings
· Current valid driver's license, acceptable driving record, and current automobile insurance required
· Any vehicle used to transport clients must have a functioning air conditioner and heater
Physical Requirements
· Perform sedentary work, exerting up to 10 pounds of force occasionally and a negligible amount of force frequently
· Lift, carry, push, pull, or otherwise move objects as needed within the scope of the position
· Perform repetitive hand, finger, and arm movements for typing, writing, and documentation tasks
· Sit for extended periods during the workday with occasional walking and standing
· Move between client homes, community settings, and work locations as needed



Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness



Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Firefly is a Smoke and Tobacco Free Workplace.