Ticket Writer

Caesars SportsbookUnited StatesOn-siteFull-timeJunior, 1–2 yearsListed 7 hours ago

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About this role

Caesars Sportsbook is growing, and that means opportunity for career growth for all of our team members. Our business is an exciting combination of sports, the excitement of sports betting, and technology. Our customers are on the move, and we need to keep up with them. This means making sure we are there for them whenever they need us. Making sure they can place their bets and get paid when they win. The Ticket Writer plays a key role in all of that!
Reporting to the District Manager, you will be face of our retail operations. By providing a high level of customer service, to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome. As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. Have a passion for sports? Love interacting with people? This is the place for you – come join our team and grow your career!

- The ability to sit/stand for extended periods at a time
- Must have basic computer knowledge (Email, MS Excel, internet, etc.)
- H.S. Diploma, GED, or equivalent preferred
- Must be 21 years of age or older
- Successfully pass a drug screen, background check, and obtain a gaming license
- Must have 1+ years of cash handling experience
- High level of customer service
- Ability to work a flexible schedule, including so nights, weekends, and holidays is preferred
- Present yourself in a professional manner
- Strong communication skills, both written and verbal
- Ability to do simple math
- Understanding and a responsibility to adhere to all compliance requirements set for by the company and Ohio Casino Control Commission