About this role
Responsibilities
- Administer human resources policies, procedures and programs for company personnel
- Assist with recruitment efforts including: job posting, interviews, and new hire processes
- Administer compensation programs for assigned group(s)
- Responsible for labor relation activities including: compliance with CBA, language clarification, grievance processing, negotiation preparation, etc.
- Facilitates the resolution of employee relations issues between employees and management
- Collaborates with HR team in the development and implementation of all aspects of performance management - coaching and counseling, disciplinary actions, improvements to performance and productivity, annual reviews, exit interviews, etc.
- Maintain programs, reports, logs and procedures as required to ensure compliance with state and federal employment regulatory agencies (DOL, EEOC, NRLB, etc.)
- Train and coach personnel as required
- Administration of Human Resource Information Systems (SAP HCM); provide training and trouble as required.
- Participate in administrative staff meetings and attend other meetings and seminars as required
- Maintain company organization charts and employee files
- Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
- Partner with Health & Safety to maintain, processes and files disability and workers compensation documentation
- Support Health & Safety Manager and Operations personnel with safety initiatives
- Assist with training initiatives
- Other duties as assigned
Basic requirements (Education, Level of Experience, Language)
- Qualified candidates will an Associate’s Degree in Human Resources or Business Administration; Bachelor’s Degree preferred
- 5+ years of related work experience
- Knowledge of human resources practices and administration in claim management
- Excellent analytical, cognitive and problem solving skills
- Ability to multitask while maintaining attention to details
- Excellent verbal and written skills; superior PC, Windows and MS Office (Word, Excel & PowerPoint)
- Experience with data entry, running queries and creating reports using HRIS/Database software
- Ability to work in a fast paced, team environment; demonstrated ability to work with highly confidential information
- A willingness to try new approaches and learn new things
- Union experience involving grievance handling, key assistance in contract negotiations
- Positive and proactive attitude with ability to address issues and implement solutions
- Ability to work independently and take initiative
- Excellent facilitation and conflict resolution skills
- Able to travel as required
- Fluency in oral and written English
Needed Knowledge and Skills (Technical knowledge required by the position)
Knowledge
- Knowledge of human capital management
- Demonstrated expertise in labor and employees relations, contract negotiation, and performs well working in a union environment
- Demonstrated ability to assess organizational and people issues, provide coaching and mentoring, and deliver solutions that improve facility performance
- Strong working knowledge of employment law
- Strong knowledge of benefits administration and compensation
- Possesses exceptional knowledge of employment laws that have an impact on the company and employees
- Possesses knowledge of organizational development and design concepts
Skills
- Establishes and maintains highly productive working relationships across the organization with all groups within the region and the company; demonstrating respect for conflicting points of view, listens to others, and builds strong working relationships
- Effectively use change management techniques to facilitate change within the region overcoming barriers and obstacles to change
- Demonstrated capability to perform labor negotiations and establish excellent labor relations with the bargaining units
- Possesses experience in facilitating groups and giving presentations to all levels of the organization
- Demonstrated ability to resolve conflicts and use conflict resolution techniques and practices
- Demonstrated ability to assess organizational and people issues, provide coaching and mentoring, and deliver solutions that improve organizational performance
- Strong organization and prioritization skills
- Strong communication and interpersonal skills