About this role
Location Designation: Hybrid - 3 days per week
Technology, Data, AI and Ventures:
Within the Tech, Data, AI, Ventures (TDAV) organization, our work is guided by a shared vision: deploying the power of technology, data, AI and ventures to accelerate sustainable competitive advantage for New York Life's businesses. We build solutions that power how we serve policy owners, agents, advisors and employees while delivering measurable business outcomes.
Across technology, data, AI, cyber, product, digital experience, architecture and infrastructure, TDAV combines the scale and investment of an industry leader, access to leading-edge technologies and the opportunity to help shape how a world-class financial services company competes in the AI era - all backed by the stability and purpose of a mutual company built to last.
Role Overview
Join New York Life’s Enterprise Intelligence team as a Product Delivery and Execution Orchestrator on the Enterprise Intelligence team. This role supports AI & Data project teams from ideation through production implementation and business success.
You will engage cross-functionally, apply core Agile and Kanban principles, and use established delivery frameworks to organize, define, measure, and accelerate work. Working across Enterprise Intelligence product teams, AI & Data teams, and other technology teams as needed, you will help eliminate, reduce, or avoid challenges that impede progress and facilitate successful delivery.
What You'll Do
· Drive product delivery: Spearhead kickoff, tracking, and progress across the entire analytics product lifecycle. Partner closely with Product Managers, Business Product Managers/Owners, Tech Leads, Analytics Leads, and Product Activation teams to define, create, refine, maintain, and launch analytical products. Guide products from early concept through refinement, prototyping, pilot, broader release, and ongoing maintenance—shaping the work and helping teams move ideas toward mature, scalable delivery.
· Track execution: Maintain Asana boards, capture business needs and product feedback, support prioritization and task allocation, map work to upcoming releases, and facilitate standups, business-team cadences, and backlog grooming sessions.
· Maintain reporting and visibility: Manage weekly, monthly, and quarterly reporting aligned with current expectations, with an emphasis on business impact and the value of work and features being delivered rather than purely technical updates. Keep key wins, impact slides, and other periodic content current; tailor reporting to the target audience; and provide visibility into progress, impediments, risks, and other areas of importance while helping remove or mitigate barriers to delivery.
· Coordinate release and change management: Prepare release management and ServiceNow documentation in accordance with Technology (TDAV) processes and standards through the TDLC ServiceNow lifecycle. Coordinate with change teams, impacted parties, and support teams; work to resolve conflicts before deployment; and represent production changes in Change Approval Board meetings as needed.
· Facilitate Product Increment quarterly planning: Support adherence to applicable AI & Data planning processes and partner with Product Owners, Tech Leads, and team
members to identify and document dependencies during Pre-PI planning. Facilitate dependency discussions, confirm scope, capacity, timelines, and tracking, and support appropriate Enterprise Intelligence participation and representation during PI events and readouts.
· Maintain delivery discipline across teams: Ensure JIRA epics, stories, dependency logs, and related tracking remain current and aligned with AI & Data planning processes. Work collaboratively across product and technology teams to clarify dependencies, surface risks and issues, and support consistent execution across products and workstreams.
What You'll Bring
Required Skills
· 6-8 years of experience in technical project management, program management, or Agile delivery management.
· 5+ years of experience in Product ownership or product delivery – working across business and technology teams and able to represent the product seamlessly across both
· Strong attention to detail with the ability to proactively identify, capture, and communicate risks and issues.
· Ability to collaborate effectively across product, business, data, and technology teams in a fast-paced, team-oriented environment with flexible goals and changing priorities.
· Well-versed in AI/LLM tool usage (Claude, OpenAI, CoPilot, Gemini) to be able to optimize productivity
Preferred Skills
· Exposure to cloud data platforms such as GCP, AWS, Databricks, or BigQuery.
· Interest in AI, machine learning, and enterprise intelligence applications.
· Experience with dbt or similar transformation tools
· Familiarity with data architecture, data warehousing concepts, and analytics best practices
Job Level: LEVELPF5
Pay Transparency
Salary Range: $147,500-$211,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site .
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation . We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com .
Job Requisition ID: 95199
