About this role
This position functions under direct supervision and established protocols, Operates various
telecommunications equipment including: Physician Answering Services, Paging System, PA System ,Fire Alarm Circuits, and other specialized circuits used for answering incoming calls, and monitoring equipment failures and security breaches.
Qualifications
Education/Certifcation:
- High School Graduate or equivalent
Experience:
- Must have a least one-year customer service experience in Telecommunications Customer Service where they supported a high call volumn.
- One or more years' experience in PBX operations and General Office Practices
- Familiarity with telephone communications technique and basic computer software. Entering, accessing and /or retrieving data will be a significant port of the job.
- The Operator will need to be able to use Microsoft Office, EXCEL and Outlook proficiently, FAX copier /printer.