OPS RECEPTIONIST

Requisition No: 885429

Agency: Veterans Affairs

Working Title: OPS RECEPTIONIST

Pay Plan: Health Care Practice

Position Number: 50601346

Salary: $15.38/hour

Posting Closing Date: 10/19/2026

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Requisition # 885429

OPS RECEPTIONIST

Florida Department of Veterans’ Affairs

Ardie Copas State Veterans’ Nursing Home

Port Saint Lucie, St. Lucie County, FL

Hourly Rate: $15.38

Paid Bi-Weekly

Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.

Variable shifts discussed during the interview.

MINIMUM QUALIFICATIONS:

- Willingness and ability to work evenings, weekends and holidays.

- One (1) year clerical experience (college education/vocational training can substitute for experience).

- Ability to communicate effectively in English: Reading, Writing, Speaking.

- Excellent communication and interpersonal skills.

- Knowledgeable in Microsoft Office Suite: Word, Excel and Outlook.

- Successful completion of the employment screening process to include, but not limited to, a national background investigation and drug test.‎

https://info.flclearinghouse.com

PREFERRED QUALIFICATIONS:

- Receptionist experience in a medical or Long-Term care facility.

- Experience with MyFloridaMarketplace.

- High school diploma or equivalent.

PERFORMANCE STANDARDS AND EXPECTATIONS:

This is an OPS position that handles front office reception and administrative duties, which include:

- Handles cash and assists with resident meal funds.

- Assisting public, customers, visitors, and other interested parties.

- Incumbent is expected to remain calm in emergency situations and be capable of using an overhead PA system for announcements.

- Greetings visitors to the facility in a courteous manner.

- Provides limited information to the public regarding services rendered at the State Nursing Home.

- Answers and routes incoming and in-house calls.

- Takes and delivers accurate messages to appropriate staff members in a timely fashion.

- Maintains order in the reception area provides magazines and other reading material to visitors as well as residents.

- Ensures adequate lighting and comfortable room temperatures are maintained within the reception area.

- Always ensures Residents' Rights as well as Resident confidentially is protected.

- Prepares letters, reports, forms and other documents, assuring that they are accurate and timely.

- Delivers’ medication received via the mail immediately to the respective section.

- Assists families and visitors with meal receipts, and with the purchasing of meals.

- Coordinates mail flow in and out of the office, along with collecting and distributing parcels.

- Performs basic bookkeeping, filing, cash handling and clerical duties.

- Performs other routine duties as instructed by supervisor.

This position is in the Other Personnel Service (Temporary) System.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.