Collision Center Estimator

DePaula FordAlbany, New YorkOn-siteFull-timeMid level, 2–5 yearsListed 4 hours ago

Apply now

About this role

Collision Center Estimator

Salary Range: $80,000–$110,000 Annually, Depending on Experience

Schedule: Monday–Friday, 8:00 AM–5:00 PM
Location: DePaula Collision Center
Employment Type: Full-Time

Position Overview

We are seeking an experienced, detail-oriented Collision Center Estimator to join our dealership team. The ideal candidate will have a strong background in collision repair estimating, excellent customer service skills, and the ability to work effectively with insurance companies, technicians, and customers to ensure accurate estimates and efficient repair processes.

A current New York Independent Adjuster (IA) license is required . Experience with CCC ONE and Mitchell Connect estimating software is highly preferred.

This is an excellent opportunity for a motivated professional to join DePaula Collision Center offering competitive compensation, a consistent Monday–Friday schedule, and a comprehensive benefits package.

Key Responsibilities

- Inspect damaged vehicles and accurately assess the scope of collision repairs.

- Prepare detailed repair estimates using industry-standard estimating software.

- Document vehicle damage with photographs, notes, and supporting information.

- Communicate with insurance companies and adjusters regarding repair estimates, supplements, approvals, and claim requirements.

- Identify additional damage during the repair process and prepare supplemental estimates to ensure all necessary repairs are properly documented and authorized.

- Work closely with body technicians, painters, parts personnel, and management to coordinate repair plans and maintain efficient workflow.

- Communicate professionally with customers regarding repair procedures, insurance coverage, estimates, and repair timelines.

- Review repair orders for accuracy, completeness, and proper documentation.

- Follow manufacturer repair procedures, industry standards, and applicable safety requirements.

- Help maintain efficient cycle times, quality repairs, and a high level of customer satisfaction.

- Maintain compliance with dealership policies, insurance requirements, and applicable New York regulations.

Required Qualifications

- Current New York Independent Adjuster (IA) license — required.

- Experience using CCC ONE and Mitchell Connect estimating software.

- Previous experience in collision repair estimating or an automotive body shop environment.

- Strong understanding of collision repair procedures, vehicle damage assessment, labor operations, and parts requirements.

- Excellent written and verbal communication skills.

- Strong organizational skills and attention to detail.

- Ability to manage multiple repair orders and prioritize tasks in a fast-paced environment.

- Professional demeanor and commitment to customer satisfaction.

Preferred Qualifications

- Dealership collision center experience.

- Knowledge of insurance claims, supplements, and insurance company repair procedures.

- Familiarity with OEM repair procedures and manufacturer-specific requirements.

- I-CAR training or other relevant collision repair certifications.

Compensation and Benefits

Annual Salary: $80,000–$110,000, depending on experience and qualifications.

Our dealership offers a competitive compensation package that includes:

- Medical, Dental and Vision Insurance.

- Life insurance.

- Paid vacation.

- Paid holidays.

- Paid sick time.

- 401(K) with company match.

Work Schedule

- Monday through Friday

- 8:00 AM–5:00 PM

- Full-time position

- Weekends off

Join Our Team

If you are an experienced collision repair estimator with a current New York IA license and a commitment to accuracy, efficiency, and outstanding customer service, we encourage you to apply.

Join our DePaula Collision Center and become part of a team dedicated to quality repairs, professional service, and customer satisfaction.