Senior Manager, Capital Projects and Building Services

The University of British ColumbiaVancouver, British ColumbiaOn-siteFull-timeStaff, 8–12 yearsListed 6 hours ago

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About this role

Staff - Non Union
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## Job Category
M&P - AAPS

## Job Profile
AAPS Salaried - Facilities Management, Level E
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## Job Title
Senior Manager, Capital Projects and Building Services
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## Department
Facilities and Operations Management | Athletics and Recreation
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## Compensation Range
$8,810.92 - $13,202.50 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

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## Posting End Date
October 20, 2026

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date
Ongoing

This position will be filled internally. It is posted for informational purposes only.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Senior Manager, Capital Projects and Building Services provides strategic leadership and operational oversight for the maintenance, safety, and management of Athletics & Recreation (A&R) facilities. The role ensures facilities, building systems, and infrastructure are operated and maintained in compliance with applicable legislation, regulatory requirements, University standards, and industry best practices to provide a safe, effective, and sustainable environment for UBC students, faculty, staff, and the broader community.

The position is responsible for leading the planning, delivery, and implementation of major capital renewal, renovation, replacement, and infrastructure projects across A&R indoor and outdoor sport facilities. This includes overseeing preventative maintenance programs, construction and equipment upgrades, facility improvements, and the coordination of resources, personnel, and contractors in partnership with UBC Building Operations and other internal and external stakeholders. The role is responsible for effective workforce planning, allocation of resources, budget development and oversight, and the implementation of operational procedures, standards, and service practices that support safe, efficient, and sustainable facility operations.

This position may require evening and weekend work. UBC is committed to supporting the best possible environments for working, learning and living where respect, civility, diversity, excellence and inclusion are valued.  This position reports to the Director, Facilities and Business Development.

Organizational Status

Athletics & Recreation (A&R) is a department within the VP Students portfolio, with a strong focus on creating an exceptional UBC student experience. The A&R Department has a team of approximately 150 employees, and is led by a strong cross-unit management team. It services over 60,000 students through recreational programming, 26 varsity teams, and 13 competitive clubs along with thousands of members of the UBC community

Work Performed

FACILITY MANAGEMENT & MAINTENANCE

- Provides strategic oversight of building operations, maintenance, custodial services, renovations, and infrastructure projects across A&R facilities. Monitors facility conditions, identifies operational and infrastructure deficiencies, and coordinates corrective actions through internal staff, UBC Building Operations, and external contractors.
- Leads the day-to-day operations of A&R facilities, ensuring building services are responsive to operational needs through ongoing collaboration with facility operators, internal stakeholders, and service providers
- Leads a work force involved in the maintenance of A&R venues, oversees regulatory and preventative maintenance plans and maintenance service contract in partnership with UBC Building Operations.
- Develops and implements long-term asset management and maintenance strategies, including departmental five-year maintenance plans that support facility lifecycle management and capital planning.
- Works closely with governmental agencies, crown corporations, and utility providers to identify opportunities and secure grant allocations for capital upgrades.
- Manages the building services operating budget, including the planning, allocation, and monitoring of labour, materials, equipment, and contracted services to ensure effective financial stewardship and alignment with approved budgets.
- Inspects verifies the condition of buildings to ensure equipment and facilities are operated and maintained in a compliant, satisfactory and safe manner, to foresee problems and to initiate action to correct any deficiencies. Oversees and ensures work is performed in accordance with all applicable safety standards and applicable acts and regulations, including but not limited to WorkSafeBC, BC Building Code and CSA Standards. As well as ensuring all employees have the applicable certifications to operate equipment and/or to perform their duties.
- Identifies opportunities for A&R facilities to improve all aspects of sustainable operation, including through capital and infrastructure investment. Coordinates and implements efforts related to Climate Change Action Plan.

CAPITAL AND PROJECT MANAGEMENT

- Leads the planning, delivery, and implementation of capital renewal, renovation, and construction projects for A&R facilities, from project conception through design, permitting, procurement, construction, commissioning, occupancy, and project close-out.
- Oversees A&R's annual capital renewal planning process. Develops project plans, establishes priorities and schedules, coordinates resources, and monitors progress to support departmental objectives and facility lifecycle requirements.
- Leads all phases of project management, including scope development, project planning, stakeholder engagement, risk identification and mitigation, resource allocation, progress monitoring, reporting, and successful project implementation. Identifies barriers to project success and collaborates with internal and external stakeholders to develop effective solutions.
- Develops and manages project budgets, including cost estimates, specifications, drawings, expenditure tracking, forecasting, financial reporting, and budget reconciliation. Contributes to departmental operating and capital budget planning and ensures projects remain within approved funding allocations.
- Oversees facility renewal and renovation projects, including operational readiness, equipment selection, commissioning, construction quality assurance, maintenance planning, and user occupancy. Ensures projects are delivered in accordance with departmental standards, operational requirements, and established UBC guidelines.
- Works with regulatory authorities, consultants, UBC stakeholders, and project teams to ensure compliance with applicable building codes, permitting requirements, engineering standards, and health and safety legislation throughout project planning and delivery.
- Directs and oversees the work of consultants, contractors, vendors, manufacturers, and professional service providers throughout the project lifecycle. Procures services in accordance with University purchasing policies, negotiates contracts, monitors performance, and ensures all work is completed to established quality, budget, schedule, safety, and technical standards.
- Evaluates building systems, equipment, materials, furnishings, and emerging technologies to support operational excellence, sustainability, lifecycle performance, and continuous improvement. Recommends innovative solutions and develops procedures, standards, and practices that enhance facility performance and long-term asset management.

SAFETY, RISK MANAGEMENT & SECURITY

- Working with the Senior Manager, Safety and Risk Mitigation, oversees and leads safety programs including the Joint Occupational Health and Safety Committee (JOHSC) and Local Safety Team (LST) and University or external safety related agencies (WorkSafeBC BC, RMS etc.) as required; performs safety investigations, develops recommendations.
- Collaborates with Safety & Risk Services, WorkSafeBC, and other regulatory agencies to support compliance and continuous improvement initiatives.
- Develops, implements, and maintains comprehensive health, safety, and risk management programs for A&R facilities, including policies, procedures, standards, emergency response plans, participant safety protocols, facility safety plans, and staff training. Provides operational leadership and guidance on health and safety policies, procedures, standards, and best practices to ensure compliance with applicable legislation, regulatory requirements, University policies, and industry standards.
- Takes a progressive approach to safety and Risk Management within A&R managed buildings. Is responsible to ensure building systems are operating in compliance with all related health, safety and environmental regulations, building codes and industry best practices. Oversees excellent workplace health and safety practices, in collaboration with Safety and Risk Management.
- Oversees workplace health and safety programs across A&R-managed facilities, ensuring building systems, equipment, and operations comply with WorkSafeBC requirements, the BC Building Code, environmental regulations, and recognized industry best practices. Works collaboratively with Safety & Risk Services to proactively identify, assess, and mitigate operational risks.
- Leads incident investigations, hazard assessments, and corrective action planning, ensuring recommendations are implemented and continuous improvements are incorporated into operational practices and procedures.
- Oversees facility security and access control programs in collaboration with UBC Campus Security and UBC Secure Access, including key and access management systems, asset protection, loss prevention, and measures to reduce the risk of theft, vandalism, fire, and unauthorized access.
- Develops, implements, and maintains Standard Operating Procedures (SOPs) to support safe, consistent, and compliant facility operations and maintenance activities.

STAFF MANAGEMENT & FACILITY ADMINISTRATION

- Provides strategic leadership and direction to trades managers, supervisors, and staff responsible for the operation, maintenance, repair, and renovation of A&R facilities and building systems. Ensures the delivery of high-quality, customer-focused, safe, sustainable, and efficient services while protecting the University's assets and reputation.
- Oversees the full employee lifecycle for management, bargaining unit, student, and third-party contract staff, including recruitment, hiring, onboarding, training, performance management, discipline, and termination. Ensures effective orientation, mentoring, and ongoing professional development, while supporting managers in fostering a high-performing workforce. Plans and implements ongoing training and coaching to ensure effective management of the safety, training, productivity, customer service.
- Determines staffing requirements and resource allocation for A&R-managed trades and operational staff, including pool operators, custodial staff, groundskeepers, service workers, and labourers, to meet operational and service delivery needs.
- Provides guidance on the interpretation and application of applicable collective agreements, including CUPE 116, CUPE 116 Aquatic Centre, and CUPE 2950.
- Ensures all staff maintain required training, certifications, and documentation to meet legislative, regulatory, and operational requirements. Coordinates mandatory training programs and engages external providers where appropriate.
- Oversees the maintenance and management of departmental records, including building drawings, blueprints, operations manuals, equipment warranties, and related technical documentation. Coordinates the collection, organization, and updating of records with consultants, contractors, vendors, and internal stakeholders.
- Develops initiatives intended to improve the user experience, reduce costs and improve efficiency of operations.
- Performs other duties as assigned

Consequence of Error/Judgement

This position requires a high degree of judgment, tact, discretion and initiative and the ability to make sound decisions in complex and evolving operational environments. Decisions made by the incumbent may have significant impacts on the Recreation and Facilities teams, the Athletics & Recreation department, and the University, including legal, financial, operational, reputational, and safety implications. The incumbent is expected to respond effectively to unexpected circumstances, exercise independent judgment, demonstrate flexibility, and make timely decisions that support departmental and institutional objectives. The role is responsible for the recruitment, supervision, and performance evaluation of staff.

Failure to identify, address, or appropriately escalate operational and maintenance issues may result in service disruptions, increased repair and maintenance costs, dissatisfied users, and potential health and safety risks. Effective planning and proactive management are essential to minimize unplanned shutdowns and ensure the continued reliability, safety, and functionality of Athletics & Recreation facilities.

Supervision Received

Works independently within plans and objectives; selects methods and techniques to be followed in achieving objectives. Consults with the Director, Facilities and Business Development for advice and guidance where appropriate. Works in a strong team environment with the Athletics and Recreation Facility Leadership Team in order to provide excellence in facility management and execution of facility upgrades.

Supervision Given

Supervises full time and part time staff. Has direct reports to all A&R facility managers overseeing facility maintenance for Athletics and Recreation facilities and A&R unionized trade staff. Directly supervises a team of up to 5 full time M&P staff.

The nature of the project work requires project teams or working groups to be developed for defined periods of time to deliver specific objectives. The role may lead working groups and as such be required to oversee resources and workloads of project teams. May supervise other staff when managing/ coordinating initiatives and projects.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Eligibility for membership in a professional Institute or Association. Minimum of six years of related experience, or the equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

- Related technical fields, project coordination and cost control or the equivalent combination of education and experience human resources, administrative and supervisory experience in a large, multi-functional, complex organization.
- Experience in managing high profile facilities and knowledge of standard building management processes, systems and procedures.
- Considerable supervisory experience gained through progressively more responsible positions in the area of Recreation or Sport program development with an emphasis on service delivery.
- Ability to manage organizational changes, anticipate future events, and determine service delivery alternatives to ensure an efficient use of resources.
- Ability to exercise initiative, tact and diplomacy.
- Demonstrated self-starter and ability to be innovative, flexible and entrepreneurial. Strong leadership, organizational and time management skills required.
- Ability to work effectively independently and in a team environment, and to bring energy, motivation and enthusiasm to the job.
- Ability to exercise sound judgment, multi-task, prioritize and work effectively under pressure to meet deadlines.
- Ability to take initiative, analyze problems, identify key information and issues, and effectively resolve.
- Ability to carry out negotiations and interest-based conflict resolution
- Demonstrated ability to build partnerships and alliances with peers, business communities, association partners and staff.
- Demonstrated skills and competencies in planning, organization, and project management; leadership; coaching and facilitation; and customer service.
- Strong computers skills essential including working knowledge of Microsoft Office Suite (including SharePoint), and Adobe Creative Suite.
- Must possess a full Class 5 driver's license.
- Excellent oral and written communication skills and experience with copywriting is an asset.
- Able to lift or move heavy objects of approximately 50lbs.
- Knowledge of pertinent WCB and OH&S standards.
- Strong knowledge and experience relating to federal and provincial legislation, acts and regulations related to arena, aquatic, groundskeeping and other relevant systems
- Demonstrated experience in applying policies and collective agreements working in consultation with Human Resources. Strong financial and accounting skills are required.