About this role
Work with great people doing great things! Buckelew Programs is a leading provider of behavioral healthcare services in the North Bay, providing compassionate mental health, supported housing and substance use treatment.
We are hiring a new Shift Lead to join the Helen Vine Recovery Center, a residential detox and substance use treatment program in Marin. As the Shift Lead you will oversee an assigned shift at the Helen Vine Recovery Center program, providing guidance, consultation, and leadership to staff and volunteers. This role includes care coordination, staff support and shift oversight of program operations. Supporting counselors and treatment support during difficult situations, medication monitoring and ensuring compliance with Buckelew Programs standards and relevant regulations. The Shift Lead maintains confidentiality, adheres to ethical standards, and ensures the highest quality of care for clients. This is an onsite, swing shift position, working 4 pm -12 am and includes weekends.
RESPONSIBILITIES
Administrative
- Complete shift documentation, including End of Shift Reports and follow-up requests.
- Report concerns regarding staff performance or operational issues to supervisors and leadership.
Staff Management
- Orient, train, and oversee staff and volunteers on assigned shifts.
- Provide guidance and leadership during shift, ensuring appropriate interventions, case management, training, and oversight of program operations.
- Offer debriefing and feedback (both positive and constructive) to staff at the end of each shift.
- Ensure adherence to program structure and schedule and provide support with client interactions.
Program Quality & Compliance
- Ensure services meet quality standards, adhere to documentation requirements, and use evidence-based practices.
- Maintain compliance with legal, regulatory, and contractual requirements, including certifications (e.g., CARF, and DHCS).
- Ensure that shift summaries, TCM and other EHR documentation requirements are met during the shift.
- Supervise medication management to ensure compliance.
Clinical Duties
- Support staff in providing psycho-social rehabilitation groups and crisis counseling during shift.
- Monitor client mental and physical health concerns and escalate as needed.
- Provide direct crisis intervention and management when required.
Business Development
- Foster positive relationships with community partners and contribute to agency fundraising efforts.
- Identify and connect clients to community resources that support program goals and enhance client well-being.
Qualifications
Education & Experience
- High School Diploma required.
- 2+ years of experience in SUD field
- Registered or Certified as AOD counselor with accredited entity.
Skills & Abilities
- Fluency in English required; bilingual (Spanish/English) preferred.
- Strong crisis management skills, ability to work independently, and demonstrate sound judgment.
- Ability to maintain professional boundaries, handle multiple tasks, and work in a fast-paced environment.
- Proficiency in MS Office (Excel, Word) at an intermediate level.
- Excellent verbal and written communication skills.
- Team-oriented with a positive, collaborative attitude.
PHYSICAL REQUIREMENTS
- Primarily office-based; requires sitting, typing, and using fine motor skills.
- Frequent use of computers and phones; ability to hear and communicate effectively.
- Frequent standing, walking, and reaching.
- Visual acuity to read information electronically or in print.
We are an Equal Opportunity Employer committed to creating a workplace that celebrates diversity, promotes equality, and fosters inclusion. We encourage applications from individuals of all backgrounds, experiences, and perspectives.