About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation’s preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.
What you will have an opportunity to do:
The cleanliness and enjoyment of a hotel/resorts recreational areas is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that experience a guest has while enjoying the pool environment is one of the most memorable of their stay.
We are looking for individuals with tremendous personalities, great attention to detail to join our team as a Recreation Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in ensuring the pool experience is next to none. A great Recreation team can make memories for guests that will last a lifetime!
Join the team at Saddlebrook Resort Tampa, where hospitality meets excellence! As part of our dynamic team, you’ll enjoy a vibrant work environment, opportunities for growth, and the chance to be part of a world-class resort known for its luxury, exceptional service, and top-tier golf and tennis facilities. Grow your career in paradise!
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to enhance the guests experience
- Maintain an active presence around the recreational areas, ensuring cleanliness and guest satisfaction
- Work closely with housekeeping to ensure towels are clean and readily available
- Check in arriving guests to the area, helping them to identify as hotel/resort guests and to find available recreation options for them
- Clean all areas in the prescribed manner while following department standard operating procedures.
- Set-up and break down the recreational areas to ensure a successful day
- Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
- Always respond in a friendly, helpful manner to guests and other team members.
What are we looking for?
- experience in a guest service role
- engaging and energetic personality
- ability to work on feet for an extended period
- ability to communicate effectively
- lift, carry and position loads of at least 25lbs.
- availability to work varied shifts to include, nights, weekends and holidays
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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