About this role
Hospital Supervisor, Overnights and Weekends The Virginia Veterinary Centers in Midlothian, VA is hiring a Hospital Supervisor to join our team!
Hospital Supervisor – CVT/RVT/LVT required | $35- 40/hr (includes overnight shift differential)
Location: Midlothian, VA
Full-Time | 4x10's
Position Overview
The Hospital Supervisor – Nights & Weekends is responsible for overseeing all hospital operations during assigned shifts, ensuring safe clinical execution, efficient patient flow, operational excellence, and professional staff accountability.
This position serves as the primary on-site clinical leader during shifts (primarily mid-shifts and/or overnights, and 50% weekends), providing real-time oversight and support across ER, UC, and Specialty services.
The Leader works alongside clinical staff to support workflow efficiency, clinical standards, team development, and patient care outcomes. This role is both a working clinical position and a leadership role, requiring approximately 30 hours per week performing direct clinical duties and 10 hours per week dedicated to leadership, administrative, inventory, and operational responsibilities.
As this position is responsible for inventory management and pharmaceutical oversight of controlled substance compliance, an active Licensed Veterinary Technician (LVT) credential is required.
Pay & Benefits for Veterinary Hospital Supervisors
- $35–$40/hour (based on experience and skills)
- Medical, Dental, Vision
- 401(k)
- Paid Time Off
- CE Allowance + Free VetBloom (RACE-approved CE) access
- Veterinary Technician scholarship opportunities
- VTNE and/or license reimbursement
- Uniform allowance
- Employee pet discount
- Disability & Life Insurance
Schedule
- Four- ten hour shifts per week
- 1 admin day and 3 floor days
- Mid shift or overnights (preferred)
- 50% weekends required
Veterinary Hospital Supervisor Responsibilities
Operational & Clinical Flow Oversight
- Oversee ER triage prioritization and patient throughput.
- Monitor patients flow across ER, UC, and Specialty services.
- Coordinate emergency surgical workflow as necessary.
- Ensure treatment standards and compliance with proper medical record-keeping and accountability of team members.
- Identify and resolve workflow bottlenecks and operational breakdowns in real time.
- Ensure appropriate staffing utilization and shift efficiency.
- Facilitate communication between departments to promote continuity of care.
Clinical Leadership and Execution Oversight
- Work alongside clinical teams providing hands-on patient care and technical support.
- Support adherence to hospital SOPs, medical protocols, and safety standards.
- Serve as a resource, trainer, and mentor for technicians and assistants.
- Identify clinical skill gaps and communicate developmental needs to the Clinical Trainer.
- Escalate medical quality concerns appropriately with the Medical Director and Site Operations Manager.
- Lead by example in patient care, professionalism, and teamwork.
Staff Supervision & Accountability
- Supervise technicians, assistants, and client service representatives during assigned shifts.
- Work directly with the Hospital Supervisor – Client Facing, to facilitate feedback regarding the client service team.
- Provide real-time coaching, mentorship, and constructive feedback to team members.
- Address attendance, professionalism, and conduct concerns promptly.
- Document performance concerns and partner with the Operations Manager and People Team regarding corrective action and employee development.
- Support onboarding and training of new team members in collaboration with the Clinical Trainer.
- Foster a positive, collaborative, and accountable work environment.
- Maintain shift morale, communication, and team cohesion.
- Promote employee engagement and retention through effective leadership.
Inventory & Controlled Substance Management
- Manage hospital-controlled substance inventory ordering and replenishment.
- Ensure proper controlled substance storage, logging, handling, and auditing.
- Maintain compliance with all DEA, State, and Hospital regulations.
- Monitor inventory expenditures for controlled substances and support budget goals.
- Perform quarterly internal DEA audits to ensure compliance.
Leadership & Administrative Responsibilities
- Dedicate approximately 10 hours weekly to leadership and administrative responsibilities. (This may change as the role evolves)
- Assist with scheduling support and operational planning.
- Monitor workflow trends and identify opportunities for process improvement.
- Support implementation of hospital initiatives and strategic goals.
- Attend bi-weekly leadership meetings.
- Attend all required leadership development and management training programs.
- Participate in performance evaluation and development processes as assigned.
- Actively support organizational growth and change management initiatives.
- Actively involved in recruiting efforts, from events to interviews to onboarding new hires.
KPI & Operational Performance
- Work with the Site Operations Manager to monitor labor utilization and staffing efficiency during assigned shifts.
- Support charge capture and revenue integrity compliance.
- Track operational performance metrics.
- Report on safety events, workflow challenges, and operational concerns.
- Assist the rest of leadership in identifying opportunities to improve efficiency, patient care, and team performance.
Culture, Values, & Leadership Expectations
- Consistently model and uphold the hospital’s mission, vision, and core values.
- Serve as a culture champion and positive influence within the organization.
- Foster an environment of accountability, collaboration, respect, and continuous improvement.
- Demonstrate professionalism, integrity, and servant leadership in all interactions.
- Build trust and strong working relationships across all departments.
- Lead by example both clinically and professionally.
Required Qualifications
- Active LVT credential.
- Minimum 3-5 years of ER or Specialty Clinical experience.
- Strong knowledge of ER triage, anesthesia, ICU Patient Care, and clinical workflow.
- Experience with inventory and controlled substance management.
- Excellent leadership, communication, critical thinking, and conflict-resolution skills.
- Ability to lead confidently and effectively in high-pressure environments.
- Strong organizational and problem-solving skills.
About Virginia Veterinary Centers
Virginia Veterinary Centers Midlothian has been serving the community since 2001. Our emergency department offers immediate triage and treatment for urgent situations. Our doctors have obtained intensive training in addressing life-threatening conditions and have the latest technology at their fingertips. We strongly believe that communication is one of THE MOST effective tools. With that, we stay in close contact with our patients’ primary care veterinarian and collaborate with specialists to help make the best decisions for our patients.
For more information about our hospital, please visit www.virginiaveterinarycenters.com (https://www.virginiaveterinarycenters.com/locations/midlothian?y_source=1_MjkzNDQyOTQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D) .
About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class
medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards
are elevated, and innovation is put into practice every day. You’ll work alongside respected
veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to
grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest
level, together.
Join Us
At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.
Candidates can confidentially submit their CV to Sr. Talent Acquisition Partner Rachel at [email protected]
Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion,
color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin,
veteran status or any other basis covered by appropriate law. All employment is decided based on
qualifications, competence, merit, and business need