About this role
# Job Description Summary
As part of the Fluoroscopy Service Engineering team at GE HealthCare, you will support initiatives aimed at improving serviceability, reliability, installation efficiency, and customer experience for Fluoroscopy systems deployed worldwide.
This apprenticeship offers a unique opportunity to work on real-world field challenges, collaborating closely with Service, Engineering, Quality, Supply Chain, Manufacturing, and Training teams to improve the lifecycle support of our products.
We are looking for an apprentice who can commit to a 2 to 3-year apprenticeship and become an integral part of our team, contributing to long-term projects while developing valuable technical and professional skills.
Job Description
Key Responsibilities
Field Performance & Service Improvement
· Analyze field data and service trends to identify recurring customer and service issues.
· Support investigations and root cause analysis of installed base problems.
· Work with suppliers, engineering and quality teams to implement corrective actions.
· Contribute to initiatives improving product reliability and customer satisfaction.
Service Readiness & Consumables Management
· Support the introduction and deployment of consumables used on Fluoroscopy systems.
· Evaluate alternative solutions to improve availability and operational efficiency.
· Contribute to service documentation, maintenance procedures and support tools.
· Partner with cross-functional teams to ensure smooth field implementation.
Service Excellence & Knowledge Management
· Develop technical guides, tutorials and troubleshooting materials for field engineers.
· Support the deployment of calibration, maintenance and installation procedures.
· Collaborate with Service and Training teams to improve field readiness and knowledge transfer.
· Contribute to communications supporting the worldwide installed base.
Installation Support & Cost Optimization
· Analyze installation-related challenges and recurring field issues.
· Identify opportunities to improve installation efficiency and customer experience.
· Support cost reduction and value creation initiatives.
· Develop recommendations and corrective actions based on data analysis and field feedback.
Desired Profile
· Currently pursuing an Engineering degree (Bachelor's or Master's level) in Mechanical Engineering, Systems Engineering, Electronics, Industrial Engineering, Mechatronics, or a related field.
· Curious and motivated to learn in a multidisciplinary engineering environment.
· Strong interest in technology, problem solving, and continuous improvement.
· Comfortable working with different teams and stakeholders.
· Good communication and teamwork skills.
· Organized, proactive, and willing to take ownership of assigned projects.
· Fluent in English.
What You Will Learn
· Product reliability engineering.
· Root cause analysis and problem-solving methodologies.
· Medical device lifecycle management.
· Cross-functional project leadership.
· Continuous improvement and cost reduction techniques.
· Customer-focused engineering and field support processes.
· Collaboration within a global engineering organization.
About Us
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
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Additional Information
Relocation Assistance Provided: No