About this role
Regional Account Sales Coordinator is the key liaison between our customers and our own outside sales team (i.e. Territory Managers). A Sales Coordinator is responsible for the execution and overall management of the regional customer business process across all selling platforms. In short, you will be the point person for driving business outcomes and high customer satisfaction.
- Excellent customer service skills
- Experience in Sales or Customer support or inside sales experience
- Understanding of Industrial and construction industries and equipment would be a huge plus
- Strong oral and written communication skills
- Strong interpersonal skills and the ability to build strong relationships at all levels inside & outside of the company
- Strong customer management skills
- Ability to operate successfully in a rapidly changing, fast-paced environment
- Excellent time management and organizational skills
- Self-motivated, tenacious, capable of working independently to achieve goals
- Willing to dig-in and continually learn new things and build a knowledge base
- Team player with a problem-solving mindset who proactively works with other people to ensure customer needs are met
- Proficient with general office productivity tools such as Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Experience with a customer management system (for example, Salesforce
- Occasional travel within Canada, and US regions up to 20% annually
- Occasional onsite work from a Regional Auction Site up to 20% annually
- Work both indoors and outdoors year-round, and climb on and off large equipment and trucks