Retail Compliance and Pricing Coordinator

Job Overview

The Retail Compliance & Pricing Coordinator supports retail operations by ensuring accurate product setup, pricing updates, and promotional execution within company systems. This role manages vendor authorizations, resolves invoice discrepancies, maintains pricebook records, and supports company pricing strategies through accurate data management.

In addition, this position verifies store paperwork procedures and conducts audits of retail data, including sales, fuel, cash, ATM, and credit card activity. The Retail Compliance & Pricing Coordinator partners with district and store managers to ensure compliance with documentation standards, identify discrepancies or shrink risks, and support internal and external inspection readiness.

Duties & Responsibilities

- Maintain and update accurate product information in the PDI Pricebook, including item setup, pricing changes, promotions, cost updates, margins, and product codes

- Ensure timely and accurate communication of pricing updates, sales programs, and promotions to vendors, Store Managers, and District Managers

- Research, analyze, and resolve pricing discrepancies, invoice issues, and store-reported concerns using PDI, Zenput, Rebate Manager, and related systems

- Perform retail analytical functions, including balancing sales and payment methods, identifying discrepancies, and taking appropriate corrective action

- Partner with vendors to verify cost accuracy, retail pricing integrity, and promotional compliance

- Support and help lead shrink reduction efforts by identifying trends related to inventory loss, product waste, and margin erosion

- Maintain and monitor brand inspection standards, including Fuel Brand and FastLane Brand Image compliance, and follow up with store leadership as needed

- Manage and maintain retail licensing requirements and documentation, including cigarette pricing spreadsheets and related compliance records

- Collaborate cross-functionally with Retail, Accounting, Transportation, HR, and other departments to ensure operational accuracy and compliance

- Maintain proficiency in the company’s back-office accounting system (PDI), including form setup, balancing, analysis, and deployment to retail locations

- Stay current on company policies, invoicing procedures, retail operations standards, and internal communications

- Maintain confidentiality of company financial data, pricing strategies, assets, and personnel information

- Escalate any situations that pose a risk to employees, customers, company assets, or operational integrity

- Participate in in-store training and operational exposure to strengthen understanding of retail processes and product flow

- Prioritize workload effectively, manage multiple projects, and complete assignments with strong organizational follow-through

- Perform additional duties as assigned

Qualifications

Knowledge, Skills & Abilities

- Strong written and verbal communication skills, with the ability to communicate clearly and professionally, primarily through email correspondence

- Proficiency in Microsoft Excel, including the ability to perform shrink analysis and interpret retail data accurately

- Strong analytical and mathematical skills, with the ability to apply critical thinking to identify discrepancies and solve problems using data-driven insights

- Ability to multitask and prioritize effectively in a fast-paced and occasionally high-pressure environment

- Capable of working independently with minimal supervision while also collaborating effectively within a team setting

- Excellent organizational skills with strong attention to detail and accuracy

- Demonstrates integrity and maintains strict confidentiality of company financial, pricing, and operational information

- Performs efficiently in fast-paced, deadline-driven environments while maintaining accuracy and composure

- Highly skilled in technology, with the ability to learn, implement, and adapt to an ever-evolving technology landscape

- Demonstrates hustle in a fast-paced environment by working with urgency, adapting quickly to changing priorities, and taking initiative to complete responsibilities independently

Experience, Education & Training

- High school diploma or equivalent required

- Basic understanding of pricing and inventory

- Experience working with various computer software applications and business systems

- Proficiency in Microsoft Office Suite and Google Workspace applications