Assistant Production Manager - Citizens House of Blues Boston

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

WHAT THIS ROLE WILL DO

• Coordinate production requirements between touring artists, clients, venue teams, contractors, and vendors; advance technical information, riders, staging, capacity changes, merchandise, VIP, and hospitality needs.

• Support all aspects of event production from load-in through load-out, ensuring shows operate safely, on schedule, within sound restrictions, and to artist/client expectations.

• Oversee backstage operations, including coordinators, runners, casual labor, stagehands, security, rental equipment, and other show-related vendors.

• Anticipate and respond to the needs of touring and house production teams, including making local purchases or deliveries and assisting with artist hospitality setup and maintenance.

• Work with the Production Manager to schedule appropriate staffing levels, coordinate approved subcontractors, and manage labor costs within established budgets.

• Maintain accurate production schedules, daily show records, cost spreadsheets, shared-drive documentation, and other event-related data.

• Assist with show accounting, settlements, vendor payments, expense tracking, daily cash and credit reconciliation, and labor-cost reporting.

• Ensure the production department follows Live Nation policies, procedures, safety standards, and standard operating procedures.

• Assist with onboarding and training production staff, ensuring team readiness and adherence to best practices.

• Serve as the production lead for special events or in the Production Manager’s absence, and support other venues as scheduling permits.

• Perform other duties as assigned.

WHAT THIS PERSON WILL BRING

• Three or more years of event-based production experience, preferably in live music, touring, or venue operations.

• Strong organizational, time-management, communication, interpersonal, analytical, and problem-solving skills, with exceptional attention to detail.

• Ability to prioritize and manage multiple responsibilities in a fast-paced, high-energy environment.

• A hands-on, self-motivated approach and the ability to make clear, concise decisions under pressure and with limited information.

• Strong, diplomatic communication skills when working with artists, tour personnel, clients, vendors, and internal teams.

• Familiarity with venue operations, production budgeting, show settlement, and applicable house non-union labor practices and policies.

• Proficiency in Microsoft Office, including Outlook, Excel, Word, and PowerPoint.

• Flexibility to work days, nights, late hours, weekends, and holidays.

• A valid driver’s license and reliable vehicle.

• Strong professional references.

Physical Demands / Working Environment

• Work in a fast-paced, often loud, and occasionally stressful live-event environment.

• Ability to stand for extended periods and regularly bend, reach, lift, and move equipment.

• Ability to lift or move up to 75 pounds using proper lifting techniques.

• Ability to tolerate loud noise levels and wear a radio earpiece throughout scheduled shifts.

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

WEALTH: 401(k) program with company match, stock reimbursement program

FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support

CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:
$58,000.00 USD - $73,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.