About this role
The Medical program assistant is a position within the BH division reporting directly to the Director of Nursing. This position supports the medical and nursing staff including physicians, and advanced practice nurses. Is responsible for assisting the medical staff with scheduling telehealth and in person office visits. Maintaining Lifepath prescribed training and educational requirements. Assist with scheduling prescriber PTO requests. Carry out administrative tasks as required to facilitate an efficient working environment. Acts as a liaison between medical staff and different programs as needed. This position in a constantly changing, busy environment that requires accuracy, attention to details, initiative and a pro-active approach to duties and responsibilities. This position must demonstrate a positive attitude, considerable latitude for independent judgment, professional ethics, appearance, and conduct. All interactions with individuals in services and other Lifepath staff are conducted in a person-centered trauma informed way.
Qualifications
EDUCATION, TRAINING, & EXPERIENCE (including licensure & certification)
- High School Diploma or general education degree ( GED) with at least 3 years experience working in a medical office, agency, or hospital with knowledge of scheduling, insurance verification and billing (especially Medicaid, Medicare, & Private Insurance), data entry, and general office management experience in general office duties.
KNOWLEDGE, SKILLS, & ABILITIES
- Knowledge and experience in performing medical office duties.
- Must be knowledgeable in computer programs Office (Word, power point and Excel).
- Must be professional and knowledgeable of customer service skills.
- Must be knowledgeable of Medicaid, Medicare, and Private Insurance billing practices.
- One year experience in medical office management preferred